KG

kevin.garcia@jeffcom911.org G.

Mid-Market (51-1000 emp.)

8/12/2023

"Superb experience-easy setup, swift critical info sharing, enhancing community safety."

5/5

What do you like best about RAVE Alert?

Rave Alert has revolutionized public notifications in Jefferson County, Colorado, by providing a one-stop shop for citizen enrollment and vital updates. With 24 agencies, including Police, Fire, and EMS, using the platform, the county gains a remarkable resource for coordinated and timely communication. The platform's user interface is simple and intuitive, enabling administrators to reach the public promptly. Its versatility extends beyond message composition, with options for SMS, voice calls, emails, and social media. Rave Alert's adaptability to the dynamic environment showcases its practicality, catering to both community-level announcements and county-wide public safety alerts. The platform's comprehensive features and dedication to local agencies make it an invaluable asset for public notifications. As a result, the county is well-prepared to face challenges and is empowered to stay vigilant and secure in an ever-changing world. Review collected by and hosted on G2.com.

What do you dislike about RAVE Alert?

In our experience with Rave Alert, there is truly not much to dislike. While we did encounter some growing pains at the outset, the standout feature was the unwavering support provided by the Rave team. Their commitment to ensuring a smooth experience was evident at every step of the way. Review collected by and hosted on G2.com.

What problems is RAVE Alert solving and how is that benefiting you?

Rave Alert's contribute to a safer and better informed community. By effectively addressing communication challenges, ehancing coordination and providing accurate information during critical moments, the platform plays a vital role in ensuring the well being and preparedness of our community members. Review collected by and hosted on G2.com.

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Response from Ian Wilmot of RAVE Alert

[Editedit](https://www.g2.com/survey_responses/rave-alert-review-8465822/official_response/edit)

Hi Kevin, thank you for taking the time to share some details about your experience with Rave Alert, we love hearing how the software is supporting communication for Jefferson County! Thank you for your patience at the outset of your experience with Rave as we scaled up to meet your needs. Don't hesitate to contact our support team if we can be of assistance in any way going forward. We greatly appreciate your feedback and invite you to share more about your ongoing experience with us in the future.

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

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