I find Ratio to be one of the best partners for financing because their process of getting the contract approved and obtaining the purchase order is very quick. The initial setup was smooth and convenient. In my personal experience, I've always received professional and timely support from their team. Review collected by and hosted on G2.com.
They don’t accept all the customers that we have, plus some customers have complained that Ratio doesn't have the best after-sales support. Review collected by and hosted on G2.com.
Hi Khizar,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that our quick contract approvals and smooth setup process are helping your team secure funding and lock in customers more efficiently. Providing professional and timely support is a top priority for us, so it’s great to see that reflected in your experience.
I also appreciate your candid feedback regarding our customer acceptance and after-sales support. While we aim to support as many businesses as possible, we do maintain specific underwriting criteria to ensure a sustainable financing ecosystem for all our partners. Regarding the post-sales experience, we are actively working on enhancing our support workflows to ensure that your customers receive the same high-level service after the deal is closed as they do during the initial setup.
We value your partnership and look forward to continuing to help your organization grow!
Best regards,
Gus Guida
Ratio