John D.
JD
Founder
Mid-Market (51-1000 emp.)
"Ideal CRM solution for Microsoft Dataverse Deployment"
5/5
What do you like best about RapidStart CRM?

Rapid Start CRM is an incredible product offering from Forceworks. It is built entirely on the Microsoft Dynamics environment and is ready to go "out of the box with all the CRM features a growing business requires.

You can set up Rapid Start CRM in a Microsoft environment and customize all sorts of functionality, including outlook integration, customer email and phone tracking, email templates, etc.

We found we could easily customize almost everything in Rapid Start CRM as it is standard-built on Microsoft. The dataverse tables all follow Microsoft, allowing us to extend functionality with Microsoft Graph API.

If you are looking to deploy a CRM solution and are a Microsoft customer, call or email Forceworks today.

If you find that you are outgrowing Rapid Start CRM or are worried about how you can evolve to Microsoft Dynamics Sales/Service, fear not; with Rapid Start CRM you are building your customer solutions on the same Microsoft Dynamics platform.

Think of Rapid Start as the perfect solution for building your Microsoft integrated business backend, with unlimited expansion and integration from Microsoft as you need it. Review collected by and hosted on G2.com.

What do you dislike about RapidStart CRM?

There are a few functions that are specific to Rapid Start that can cause minor issues when trying to implement complex customizations.

These are very unlikely to affect the vast majority of business customers. For example, we needed a more traditional relational database approach to linking family accounts and contacts. We also did not need the contact "prospect" architecture.

Also, we find the whole "user" and "teams" structure confusing. Review collected by and hosted on G2.com.

Response from Steve Mordue MVP of RapidStart CRM

Thanks John! We have added more information to our Documentation about Users and Teams.

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