G2

Sabina S.

Product Manager

Small-Business (50 or fewer emp.)

2/12/2024

"Eliminates manual billing of our customers"

5/5

What do you like best about Rainex?

What I like most about Rainex is that I have all my invoices automatically. I use the platform to manage both my subscriptions and one-time invoicing. The platform also offers a user-friendly Customer Portal for my clients where they can manage their subscriptions and invoices themselves. A great solution to take the load off our tech support. A handy everyday assistant that collects payments from my customers on time and reminds them to pay. Review collected by and hosted on G2.com.

What do you dislike about Rainex?

I did not find any major drawbacks in the system. It is an excellent solution, the price of which corresponds to its quality. The only thing I missed was to extend the branding of invoices. But they promised to add this in the near future. Review collected by and hosted on G2.com.

What problems is Rainex solving and how is that benefiting you?

When we got a lot of clients, it became impossible to manage and track payments. The support team was unable to send invoices and handle customer requests in a timely manner. Rainex solved this problem, now all invoices are automatically sent to our customers, and auto-collection of payments helped to reduce customer churn. With a personal account, customers can edit, pay, and activate subscriptions or one-time invoices on their own. With this platform, we can grow faster and more efficiently. Review collected by and hosted on G2.com.