Their support team is just a phone call away, with a security layer when you call with a secret question that only you would know makes their technical helpline one of the best that I know. They have many different service levels and products available to use, and you can pick and choose which ones you wish to subscribe to per month. Setting new products up and getting contracts written and signed is very easy to do, and they explain all about the service you are interested in purchasing so that you know all the pros and cons before you make a decision. They promise 99.9% uptime, add that to their monitoring service and this is certainly true to form. Review collected by and hosted on G2.com.

They are slightly pricey so I think that their managed services offerings might be more aimed at business users. However their cloud services can be relatively cheap, but their servers might be out of the range of a normal end user. Their online portal could be confusing for some inexperienced people because it has many options and not all of them are intuitive to the layman. Review collected by and hosted on G2.com.