G2

Verified User in Accounting

Mid-Market (51-1000 emp.)

3/1/2021

"Quorum OnQ"

5/5

What do you like best about Quorum Backup & Recovery?

Simply put, this software does exactly what is designed to do. It delivers a backup and disaster recovery platform that works flawlessly. It is a turnkey solution that provides local and remote backup, file recovery, DR and archive that is managed in one, very easy to use interface. Configuration of the platform is a breeze. I have been using this platform for almost 10 years and it has never failed to do its job. Everyone at Quorum is super easy to work with from the account managers to the implementation team and the technical support staff. They were very thorough with pre-purchase discovery, making sure we got exactly what we needed. There was a lot of pre-deployment discussion concerning our environment and they were on top of every aspect of the initial deployment, even dispatching an onsite technician to assist. Any time we have had a technical or configuration issue, Quorum's tech support team is extremely responsive and they stick with the issue until it is resolved. I am running the platform on its own on-prem hardware that Quorum provided and preconfigured. This is in contrast to solutions I have used in the past that required me to provide hardware and configuration. Review collected by and hosted on G2.com.

What do you dislike about Quorum Backup & Recovery?

I have been in the IT industry for over 30 years and there are very few platforms that I do not have at least a small annoyance to complain about other than OnQ. I have been using it for almost 10 years and I have yet to find a single fault with it. Review collected by and hosted on G2.com.

What problems is Quorum Backup & Recovery solving and how is that benefiting you?

I am using OnQ for local file and application server backup and recovery as well as local disaster recovery. DR is delivered through virtual machines that we can spin up, on-demand. The platform also, automatically duplicates these features, as well, as a data archive vault at a remote site. This platform does the job that we needed multiple, disparate solutions to handle before. We also had a ransomware incident a few years back and OnQ saved the day. We were able to recover every file in just a few minutes. This cost savings on loss of productivity on this incident alone paid for the solution multiple times over. Review collected by and hosted on G2.com.