![Julie A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julie A.")
JA

Julie A.

Chief Administrative Officer

Small-Business (50 or fewer emp.)

5/22/2023

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"Ease of use"

5/5

What do you like best about QuickBooks Online?

It is easy to navigate and also has a plethora of helpful information you can search for if you are unsure of how to navigate a function, such as sending a refund, creating categories, etc. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Online?

I wish the mobile app was as easy to operate/have the same functionality as the online version. As most small business owners can attest, we are always on the go so having the same functionality on the mobile app would be amazing. I needed to refund a client recently but it just kept saying "loading" when I would click "More" to then click "Refund," so I had to wait until I was at my computer to complete this process. Review collected by and hosted on G2.com.

What problems is QuickBooks Online solving and how is that benefiting you?

At this point, we just use it for invoicing clients. I like how easy it is to input the line items, correct customer info, and the fact you can download the invoice if you don't want to send a payment link. Review collected by and hosted on G2.com.

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Rating Updated (3/12/2025)
Current UserValidated ReviewerIncentivizedSource: G2 invite

See what 3759 reviewers think of QuickBooks Online

8.1 out of 5 · Verified reviews from real users

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