G2

Mark E.

CEO & Founder

Small-Business (50 or fewer emp.)

6/9/2026

"QBO Saves Time with Powerful Automations, API, and Integrations"

4.5/5

What do you like best about QuickBooks Online?

The functionality is there for managing the books for small local businesses, alongside an accounting firm for year-ends, etc. When I need more functionality, I utilize the Zapier integration or the extensive API service. QBO also has a pretty broad range of third parties it integrates with natively. I end up saving time and making fewer mistakes by automating my basic tasks. Pricing has been pretty good for our usage, it comes with all we need. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Online?

The web version of QBO is the most reliable. I find the iOS/iPad versions to be buggy and slow, particularly, the bank transactions. Loading is slow, and working with the categorizing functionality is incomplete. While the interface is limited due to the size of some devices, more options could be available via menus. Review collected by and hosted on G2.com.

What problems is QuickBooks Online solving and how is that benefiting you?

When we moved from a sole prop to a corp, we needed double-entry accounting, and at the time, our current platform didn't support it. Due to the reputation that QBO had, we decided to try it. It connects with our banks reasonably simply, although errors do come up a few times a month. The support teams are pretty good at documenting the issue and providing updates and resolutions, too. The new AI functions are pretty new at this stage and is not providing anything useful for our company, it's quite high-level currently. Review collected by and hosted on G2.com.