It connects easily with the other tools we use, like our payroll system and bank accounts, so I’m not re-entering the same data in two places. That alone saves me a lot of time and cuts down on mistakes. Performance is solid day to day. Pages load quickly and bank feeds update without issues, though big custom reports can take a minute to run. It’s definitely on the pricier side compared to the lower QuickBooks plans. But with the reporting, user permissions, and the time it saves at month-end, it’s paid for itself for us. Review collected by and hosted on G2.com.

Customer support is my biggest frustration. Getting a real person on the line can take a long time, and the first rep often can’t solve the problem, so I end up explaining it all over again to someone else. The help articles are fine for basic questions. For anything more complicated, like a reporting or bank feed issue, I usually figure it out myself faster than going through support. For what Advanced costs, I’d expect quicker and more knowledgeable help. Review collected by and hosted on G2.com.