G2

Heather .

Accountant/HR Director

Small-Business (50 or fewer emp.)

6/23/2026

"Cloud-Based Convenience with Helpful AI, HR Tools, and Integrations"

4/5

What do you like best about QuickBooks Online Advanced?

I love that it’s cloud-based, so anyone I want to have access to the program can get in easily. I also really like that QBO has finally started adding more HR-related tools. It also offers a lot of great integrations with different programs that you may already be using at your business. The new AI features have also been really helpful and useful! Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Online Advanced?

The support feature is really frustrating. It's difficult to get in touch with a live person, and when you do, it's not always guaranteed that they speak English very well. Before you even get to a live person, you have to go through this whole online chat process which usually ends up being more frustrating than helpful. Review collected by and hosted on G2.com.

What problems is QuickBooks Online Advanced solving and how is that benefiting you?

QBO is very helpful with budgeting and budget analysis. We use this feature a lot for our non profit business to aid us with forecasting, which is imperative when your revenue is based strictly on donations. Using the product is easy and pretty straightforward. The speed of the program is usually really great and helps with performance. Review collected by and hosted on G2.com.