G2

Conelly R.

Senior IT Infrastructure & Data Compliance Specialist

Information Technology and Services

Mid-Market (51-1000 emp.)

6/17/2026

"Secure and Compliant File Management for German SMEs"

4.5/5

What do you like best about Quatrix?

As an IT compliance specialist supporting local Hamburg SMEs, the biggest advantage Quatrix brings is its native fit for German cybersecurity and data retention laws. All file data resides within EU/German server infrastructure, which immediately clears our data residency obligations under GDPR. Immutable logs capture every upload, download and share action, and adjustable data retention timelines map straight to GoBD accounting storage mandates. We no longer need to build custom logging or encryption add-ons like we did with older FTP solutions. Granular user permissions and auto-expiring shared links cut down our daily security maintenance tasks significantly. Even our less seasoned junior engineers can pull complete, auditor-acceptable evidence reports through the straightforward admin interface without writing custom scripts. Review collected by and hosted on G2.com.

What do you dislike about Quatrix?

There are several notable friction points for teams focused on German regulatory compliance. The backend management dashboard has incomplete German translation, so junior staff often struggle to parse advanced filtering options when preparing audit extracts. Official support materials mostly cover general EU GDPR, with almost no dedicated guides explaining how to align platform settings with BSI IT-Grundschutz or GoBD audit expectations. Creating custom automated retention or access workflows requires manual REST API scripting; there’s no visual no-code builder to speed up client-specific rule setup. Mass user permission editing is also clunky, so onboarding groups of client-side staff means repetitive individual adjustments that eat into our project timelines. Review collected by and hosted on G2.com.

What problems is Quatrix solving and how is that benefiting you?

Before adopting Quatrix, our clients relied on unsecure email attachments and public consumer cloud drives to exchange financial records and personal business data. These channels lacked traceable logs and could not guarantee German-hosted storage, opening both our firm and our customers to regulatory penalties. Our prior self-hosted encrypted FTP setup demanded constant manual patching and log aggregation work to satisfy auditors. Quatrix eliminates that overhead entirely. Its built-in access tracking, controlled sharing and automated data retention produce unified audit evidence for BSI and fiscal reviews, while managed German-resident storage removes the burden of maintaining on-prem secure transfer infrastructure and lowers risks of unauthorized confidential document access. Review collected by and hosted on G2.com.