DF
Diana F.
Customer Service Representative
Consumer Services
Mid-Market (51-1000 emp.)
"We can have all the information in one place!"
What do you like best about Qualtrics Customer Experience?
I didn't use it that long but I think is an excellent option to manage all the processes a call center needs, in the particular to be able to handle the customer in a respectful way Review collected by and hosted on G2.com.
What do you dislike about Qualtrics Customer Experience?
Sometimes it takes a while to load and also not to easy to use for new hires, because of all the processes we have they can be a little complicated for new agents Review collected by and hosted on G2.com.
