G2

KP

Katie P.

Patient Experience Manager

Enterprise (> 1000 emp.)

8/27/2019

"Best Experience Platform to Date!"

4/5

What do you like best about Qualtrics Customer Experience?

I love that all of my data is accessible, easy to read and user friendly. The dashboards are one of a kind! Review collected by and hosted on G2.com.

What do you dislike about Qualtrics Customer Experience?

I still don't know what ALL Qualtrics can do, but this is an excellent problem to have! Review collected by and hosted on G2.com.

Recommendations to others considering Qualtrics Customer Experience:

Just go for it! It is very much worth the money. You will love it more than you ever thought you would and the possibilities are endless with the platform! Review collected by and hosted on G2.com.

What problems is Qualtrics Customer Experience solving and how is that benefiting you?

WE are doing market research, grassroots surveys, NPS surveys (and closing the loop) across 25 locations, call center CSAT and online reputation management! Our whole patient experience team works with Qualtrics and loves it! Review collected by and hosted on G2.com.