I really appreciate Qualified's service model, especially our CSM, Ethan, who is incredibly proactive. It's probably the best success team I've ever worked with, helping us find use cases and solve problems. The visibility into the prospect and customer journey on our website is really helpful, letting us see real-time activities and history to inform our conversations. The livestream feature is frequently used by our SDRs to engage prospects on high-intent pages to pull them into our pipeline earlier. The signals component is valuable, as it aggregates customer engagement into accounts, helping our team prioritize outreach and making our communications more relevant. Qualified also offered unique functionality like real-time engagement and monitoring through the livestream component, which we couldn’t find elsewhere. Review collected by and hosted on G2.com.

I'd say our connection with Salesforce could be a little bit better. Sometimes I tend to lose prospects between Salesforce and Qualified, and I have a hard time finding a prospect tagged with the Qualified campaign. It would really be nice if the integration was better, like having everything I see within Qualified embedded into Salesforce, maybe within an iframe. Review collected by and hosted on G2.com.