Verified User in Government Administration
EG
Mid-Market (51-1000 emp.)
Originally submitted 12/1/2025
"Streamlines AP Tasks but Approval Delays Persist"
4.5/5
What do you like best about Quadient Accounts Payable?

I love using Quadient Accounts Payable Automation by Beanworks for automating our accounts payable processes, from invoice receipt to payment processing, which streamlines our operations and saves valuable time. The ability to set up approval channels at the beginning of the process is something I particularly like as it allows everything to flow through seamlessly afterward. Additionally, the facility to designate alternate approvers when someone is away adds great flexibility and ensures the continuity of our workflows. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Payable?

I dislike the lag in the approval process, as having multiple approvers like for invoices and payments can result in it taking 5-7 days to approve an invoice, which is not ideal. The delay is partly due to the system taking a day to update, so if you approve today, it doesn't move to the next approver until tomorrow, delaying the process. Although we can set it up to receive notifications for invoices needing approval, managers are hesitant to receive multiple emails, as it takes up time. Additionally, the initial setup process could be improved because of delays and unforeseen issues encountered during implementation. Furthermore, there are integration issues with QuickBooks linking. Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Payable

Thank you for sharing your feedback! We're delighted to hear that you love using Quadient Accounts Payable Automation. It's great to hear that it has streamlined your AP operations end-to-end, allowing you to gain valuable time back.

We’re sorry to hear about the delays you've faced in the approval process. Once an invoice is approved, it moves instantly to the next approver in the workflow. The case could be that the second approver may not realize they have a pending approval until the following day. We’ve passed your feedback along to our team. Thank you for the additional feedback on implementation and integration with QuickBooks. Our team is committed to resolving these issues to ensure a smoother experience.

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