QBench has made our manual processes for documentation, sample intake, and data release so much easier and efficient. Our customer love the customer portal and the ease of use to view results. The customization is a huge advantage as our lab does not fit a normal workflow and is always growing and taking on new projects. The staff at QBench (especially Jess Sprouse) have been incredible at helping us implement everything and so quick to answer any questions! Review collected by and hosted on G2.com.
While I understand these features are still rolling out, the ability to have multiple people sign documents, such as SOPs and training records, is a little clunky. Review collected by and hosted on G2.com.