Honestly, I did not expect much from another test tool. But Qase surprised me. I set up the workspace in one sitting, added everyone, and by next day the team was working inside it. Nobody came to me with "how to do this" questions, and for me that is the best review a tool can get.
Small things also matter to me. Giving access to a new joiner is quick. Removing access when someone leave is quick too, so I can sleep peacefully. The free plan let me try everything with a small group before asking my manager for any budget. That made the approval very easy. Review collected by and hosted on G2.com.
Cost per user is the main thing. For a small team it is fine, but when more people join, the bill grows fast, so you must plan early. Deleting or cleaning many old test cases also takes more time than it should. And a few settings were hidden at first, so I spent some time searching for them. Review collected by and hosted on G2.com.