G2

Avijeet B.

Cloud System Administrator

Information Technology and Services

Mid-Market (51-1000 emp.)

10/29/2026

"Qase become our proof after every patch and server change"

4.5/5

What do you like best about Qase?

After every server patch or cloud change, someone inevitably asks, “Did you check everything?” I used to answer, “Yes, I think so.” Now I just share the Qase test run link instead. It lays out every step clearly, shows who marked each one pass or fail and when, and the conversation usually ends right there.

I write my test cases like mini runbooks: check backups, check login, check disk and memory, and check the load balancer. That way, even a new team member can follow them at 2 AM without having to call me. Having shared steps saves time as well—I can update a step once, and it updates everywhere it’s used.

Setting up user roles is straightforward, and the API has worked reliably with our pipeline. Support also got back to us quickly. Review collected by and hosted on G2.com.

What do you dislike about Qase?

Reporting could be more flexible. For my monthly updates to management, I still have to export the data and organize it myself. A few additional notification options would also help, so the right person is alerted when a run fails. Review collected by and hosted on G2.com.

What problems is Qase solving and how is that benefiting you?

Before, our post-change checks were scattered across chat threads and personal notes, and only a handful of people really knew what they were. Now it’s all in one place, so anyone on the team can run through the checks, and we keep a clear record for every change as well as each disaster recovery drill. As a result, we repeat fewer mistakes, and I’m getting fewer late-night calls. Review collected by and hosted on G2.com.