G2

Kate M.

General Manager Finance Special Projects

Mid-Market (51-1000 emp.)

12/6/2022

"Highly recommended! Q360 is a business partner, not just as an IT provider!"

5/5

What do you like best about Q360?

We managed to reach our main goal (ONE ERP nationally across all states) within a very challenging timeline and budget. Q360 allowed us:

- to align all our workflows and reporting on National level

- to merge into Holding company with all companies working in Q360

- to have transparent and detailed reporting

- to increase our productivity

Q360 implementation puts us years ahead of our competition. It also gives us a lot of efficiency gains and options for future growth. Review collected by and hosted on G2.com.

What do you dislike about Q360?

Some customisations as we were first Australian customer. But we didn't pay for most of them, just spent some time explaining our requirements and testing the work done. Review collected by and hosted on G2.com.

What problems is Q360 solving and how is that benefiting you?

Q360 implementation objectives were business process optimisation and reorganisation in order to:

- Keep operations lean and make them scalable

- Simplify and standardise current procedures

- Eliminate waste and non-efficient processes and documentation

- Support future growth without the need for an increase in the number of staff

- Free up employees from routine tasks so they can give more attention to customer needs

Desired features included our beginning-to-end workflow represented by the following modules.

- Finance

- CRM

- Business Development

- Sales (and quoting tool)

- Job tool (products/labour BoM quantities and costs)

- Project Management

- Procurement

- Logistics

- Warehouse and Stock Management

- Service (and quoting tool) Review collected by and hosted on G2.com.