# Push Operations Reviews **Vendor:** Push Operations **Category:** [Restaurant Scheduling Software](https://www.g2.com/categories/restaurant-scheduling) **Average Rating:** 4.4/5.0 **Total Reviews:** 158 ## About Push Operations Push Operations is the hospitality industry’s leading all-in-one people management platform, built to streamline and automate every aspect of the employee lifecycle. Trusted by thousands of restaurant owners, Push combines payroll, HR, scheduling, time tracking, and reporting into one seamless system, saving both time and money. With features like one-click payroll, AI-powered scheduling, real-time customizable reporting, and digital hiring and onboarding, Push simplifies complex tasks, reduces manual admin work, minimizes errors, and ensures compliance with labor laws. This allows restaurant teams to focus on what they do best—delivering exceptional service. ## Push Operations Pros & Cons **What users like:** - Users appreciate the **ease of use** of Push Operations, finding it intuitive for scheduling and payroll tasks. (64 reviews) - Users find the **scheduling process effortless** , enjoying quick setups and bulk imports for streamlined payroll management. (41 reviews) - Users commend the **helpful support team** of Push Operations for their quick and understanding responses to queries. (39 reviews) - Users value the **efficiency of automated payroll processing** that simplifies calculations and streamlines employee management. (39 reviews) - Users value the **ease of scheduling** staff and managing time off with Push Operations' intuitive features. (38 reviews) - Payroll (36 reviews) - Time-saving (35 reviews) - User Interface (33 reviews) - Efficiency (32 reviews) - Payroll Ease (31 reviews) **What users dislike:** - Users find the **limited features** of Push Operations frustrating, lacking essential tools and causing setup challenges. (28 reviews) - Users find the **navigation difficulty** in Push Operations can be complicated and time-consuming, especially with infrequent feature use. (28 reviews) - Users find the **missing features** of Push Operations limit functionality, causing confusion and inefficiencies in the workflow. (26 reviews) - Users find the **limited customization** frustrating, as the reporting tools lack desired options and can be confusing to use. (24 reviews) - Users experience **navigation issues** with Push Operations, making it challenging to find information and use features effectively. (15 reviews) - Not User-Friendly (15 reviews) - Scheduling Issues (15 reviews) - Lack of Mobile App (14 reviews) - Poor Usability (14 reviews) - Slow Performance (13 reviews) ## Push Operations Reviews ### 1. Transitioning to Push **Rating:** 4.0/5.0 stars **Reviewed by:** Karen D. | Director of Communications, Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2025 **What do you like best about Push Operations?** -the interconnectivity between diverse locations and brand concepts -payroll is made extremely simple, especially things like Stat Pay and remittances -scheduler is a great tool and easy to learn and use **What do you dislike about Push Operations?** -I don't like how we can't update the forms section to a greater extent. For instance, one of the forms we have for on-boarding is a menu guide with allergies, ingredients, descriptions, etc. Everyone has to look at it to be scheduled. BUT when we update the menu guide and put it into Push, people who have *already* completed their on-boarding do not have access to the new menu guide. They can only see the one that they looked at during on-boarding. -I don't like how there isn't a repository or library of important doc. We have been using the Forms section for this but I'd rather have a library section that I can update frequently, and also alert my staff when any docs have been updated. **What problems is Push Operations solving and how is that benefiting you?** On-boarding has been standardized and regulated, which we struggled with in the past due to having so many distinct locations and concepts. Using Push has allowed for standardization and centralization of information. ### 2. Promising interface with a few shortfalls and challenges **Rating:** 4.0/5.0 stars **Reviewed by:** Raffi Z. | Financial Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2025 **What do you like best about Push Operations?** Before PUSH, we used a separate software for payroll, a separate one for scheduling, and a separate one for the employees to punch-in. Push has allowed us to streamline the payroll process by allowing us to integrate all those processes into one. The interface is modern and user-friendly and allows us to centralise HR and Payroll documents in one place. It is also nice that individual employees have access to their profiles and documents. With all technology companies, their support services can have a massive impact on customer satisfaction, and I’m happy to say that PUSH support has been very good, and timely. There were some growing pains at the beginning, however the PUSH support teams have generally been quick to respond and have been helpful and understanding. **What do you dislike about Push Operations?** As a super administrator, and the financial controller of our company, I am particularly interested with the accounting side of payroll. Although I have seen improvements in this area during the almost four years we have been using PUSH, there are still some shortcomings, some more concerning than others. I will not go into the technical details, but to any accountant reading this please note that, in my mind, PUSH is primarily a “technology solutions” company, providing great integration services. This is great for your operations team but may leave you frustrated and even baffled at times. PUSH was not built with accounting and reporting in mind, lacking the robustness, and even come simple controls that we as accountants are used to. These issues are further compounded for a company like ours who has hundreds of employees, working out of multiple locations over four provinces. **What problems is Push Operations solving and how is that benefiting you?** Personally, I primarily use PUSH for the recording, accounting, and reporting of payroll, payroll related expenses, and year-end filing. I’m not sure if PUSH has helped make my processes smoother, although my colleagues, from different departments, have found that PUSH has been helpful in implementing solutions to solve their HR related problems. ### 3. Using PUSH is easy and they offer great assistance. **Rating:** 4.0/5.0 stars **Reviewed by:** Shawna V. | Payroll Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2025 **What do you like best about Push Operations?** PUSH payroll system is fairly easy to use even before going to the tutorials. Everything is straightforward and logical. If you can't find something, the email support team are awesome. **What do you dislike about Push Operations?** The online help isn't always easy to maneuver. Have had a few times when I just could not find the info I was after. That could be input error, though. The reporting could be easier to print out. Exporting to a spreadsheet is ok, but not always printable. (We like paper here!!) Call-in support is sketchy at best. Wait times can be long, but that also depends on the timing. Year end of course is a bit of a nightmare for both sides! Not sure if it's possible, but a reminder that input needs to be a day earlier when long weekends are involved, would be helpful. **What problems is Push Operations solving and how is that benefiting you?** It gives us the ability to track our peak times for staff scheduling. Employee holiday requests that let the other employees step in. Rehiring is a breeze now! Less input time for the admins. ### 4. Push Operations - Scheduling Made Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Jed B. | General Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Push Operations?** I use Push Operations for HR, Scheduling and Forecasting. Scheduling through Push is straightforward and efficient, allowing us to create and adjust shifts with ease. The system is intuitive, minimizing the time spent on scheduling-related tasks. As this is my main tool I use daily for our business I am happy with it's overall functionality and ease of use. Also, it should be noted that our implementation of Push went smooth and without issue. The staff onboarding process is also well-designed. It facilitates a smooth transition for new hires by providing a clear structure for managing documents, roles, and other necessary onboarding steps. This helps ensure that the process is organized and efficient, without requiring excessive time or effort. Push customer support is good. They are timely in responding to issues. I have used Push in two businesses one retail and one pub/restaurant and overall, is a solid solution for businesses seeking to optimize their scheduling and staff management. It offers a functional, user-friendly interface that enhances operational efficiency without unnecessary complexity. **What do you dislike about Push Operations?** Push integrates well with other software to allow data to be shared between platforms however I have been having some issues with forecasting labor efficiently however, I do understand I have some unique challenges in our business and may not be a general reflection of how Push does in this regard. **What problems is Push Operations solving and how is that benefiting you?** Push has helped us streamline onboarding and HR related tasks. It has also been great in centralizing documentation and has saved us from a lot of paper wastage. Also, scheduling online has been wonderful and it is easy for staff to see and manage their schedule and availability. ### 5. Overpromised and underdelivered **Rating:** 0.0/5.0 stars **Reviewed by:** Erica I. | HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Push Operations?** Honestly nothing that is special to Push that other programs don't have **What do you dislike about Push Operations?** -the layout of schedules-can't print an actual schedule -the response time to fix an issue - for example performance reviews have a weird setting and it is allowing everyone to see a completed review -everything you add or do takes forever to give the appropriate people access -the Indeed postings are terrible and get terrible views - I still have to post on our Indeed account to get an appropriate number of applicants -adding a position if they have it archived has to be done by someone who can view wages-when they can add a position if they haven't had the position before and set to 0 for someone else to complete later -the logbook layout-too much information on there to give access to people to actually use -the worst part is that our team cannot punch out for lunch from their phones - they have to go to a punch clock. As we a large farm and have up to 200 people working during our busy time and the space here is spread out over acres this was a huge factor in our decision process and found out after the fact that they can't punch out for lunch. This was a complete lie to us and our needs that our sales person know. When providing previous feedback to a manager, I am just told sorry we will pass that along. -I was supposed to receive a credit of $600+ and have not received that yet (this was from October) -everything takes so long - you have to block off an hour to have a call because no one on the other end knows what they are doing. Sorry, but I'm continually frustrated by this program! **What problems is Push Operations solving and how is that benefiting you?** It's not solving any problem that another program couldn't. It has caused me more problems than solutions. **Official Response from marketing team:** > Hi Erica, thank you for taking the time to share your feedback. We’re sorry to hear about your frustrations and truly appreciate you outlining your concerns. Your experience is important to us, and we want to make things right. A member of our team will be reaching out to you directly to troubleshoot these issues and discuss how we can better support your needs. We value your input and are committed to improving your experience with Push. ### 6. Amazing scheduling system, with so many useful functions **Rating:** 5.0/5.0 stars **Reviewed by:** Alex D. | Shift manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Push Operations?** I like that it’s not just a scheduling tool. When I was first introduced to it many, many years ago, we primarily used it just for scheduling shift. Over time many new features such as messaging boards, individual messaging, and payroll applications have become my favourite tools! It’s like a one stop shop for for connecting your entire team! There are also so many opportunities for custom settings that you can really customize it to your workplace needs. **What do you dislike about Push Operations?** One things I wish you could do is not let people clock in until a preset time before their shift starts. Example: someone starts at 5:00, but they clock in at 4:41. It would be nice if push had a feature that notified them they they were clocking in to early and to either get a manager override to start early or to come back and clock in 5 minutes before their shift. **What problems is Push Operations solving and how is that benefiting you?** Scheduling is easier. Shift swaps are easier. Having payroll and scheduling on the same app is also amazing! ### 7. In general, push is user friendly, easy to use and intuitive for both the managers and staff. **Rating:** 4.5/5.0 stars **Reviewed by:** Taylor I. | Owner/Operator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Push Operations?** Mobile access, ease of execution and understanding of how it works is awesome and overall the system is easy to understand and gather required details. **What do you dislike about Push Operations?** Clock edits are time consuming and I would rather an option of an excel sheet to mass edit and submit at once. The constant load and reload feature is too time consuming. I also think there's some reporting options missing like "show me who's been late" . Currently I take a different report and have to chat GPT it to break out the data I need. I also wish that people could set there end date of employment where it will block them off the schedule to avoid potentially being scheduled. **What problems is Push Operations solving and how is that benefiting you?** Scheduling is easy but I think an AI integration for insights would be helpful. "This person routinely works outside their schedule" "This person hasn't worked in 6 weeks" etc. ### 8. Push is great for scheduling **Rating:** 4.5/5.0 stars **Reviewed by:** Kevin S. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Push Operations?** I really like the ease of use for scheduling with Push. The options for the staff requesting time off and releasing shifts makes my job much easier. I like that I can easily see the schedule for the day on the app on my phone and also see and use most of the functions right from my phone in real time. **What do you dislike about Push Operations?** When time off or shift changes are accepted we can't find a record of it **What problems is Push Operations solving and how is that benefiting you?** It is solving staffing shortages by allowing staff to release/pick up shifts so when someone is sick or unable to work they can get the shift covered on their own instead of just calling in to the restaurant to say they can't work. It benefits me because I spend less time trying to get shifts covered. ### 9. never spending days working on schedule again **Rating:** 5.0/5.0 stars **Reviewed by:** Richard S. | Operations and Events Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2025 **What do you like best about Push Operations?** As a manager it makes scheduling and staff organization so easy. I have real time control of my team from my phone. that allows me to constantly maintain my staffing requirements and communication with the team. For the staff, being able to create their schedule availability and shift swaps without needing me to over be a part of it. **What do you dislike about Push Operations?** It is getting better as it grows and updates. I do feel though that some of the user interfaces are a little basic and could do with some stream lining. Schedule layout works, but not easy without massive screen or high resolution. leads to some frustrated moments of scrolling. **What problems is Push Operations solving and how is that benefiting you?** updates are good improvements. although have not seen any real big changes to the staffing/scheduling side. ### 10. Does some things well, but in need of improvements **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2025 **What do you like best about Push Operations?** automates calculation of Stat pay for employees can import some info in bulk such as earnings & deductions, payroll processing is faster because of this. support phone line is quick to answer **What do you dislike about Push Operations?** Not that intuitive of a platform, and there's almost too much information & reports, there's a lot of features, but a lot are not being used and some terminology is confusing. Some info cannot be imported and must be entered manually. Have had open customer service tickets for weeks, inconsistent with level of service. Some people will really dive in and support you, while others will give you bare-bones instructions (and often times wrong or doesn't work) and tell you to fix it yourself. Had a lot of issues, deductions/earnings, information missed or incorrect. All challenges with setting up even with help implementing from support team. Instructions are from the Push, so it seems like the system is confusing for their own employees too. There's been incorrect ROEs and push puts it back on the company to correct. **What problems is Push Operations solving and how is that benefiting you?** manual calculations and entry ## Push Operations Discussions - [What is Restaurant Focused Workforce Management used for?](https://www.g2.com/discussions/what-is-restaurant-focused-workforce-management-used-for) - 1 comment - [What is Attendance Tracking for Restaurants used for?](https://www.g2.com/discussions/what-is-attendance-tracking-for-restaurants-used-for) - 1 comment - [View Push Operations pricing details and edition comparison](https://www.g2.com/products/push-operations/reviews/push-operations-review-4321228?section=pricing&secure%5Bexpires_at%5D=2026-05-30+19%3A03%3A47+-0500&secure%5Bsession_id%5D=a2f40a17-e5ac-479e-85a2-6ccc65015e39&secure%5Btoken%5D=0723fd08c42479ec1f00192d3f8ec7d1409efde05c960ce7db18fbbca1325537&format=llm_user) ## Push Operations Integrations - [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) - [Employee Navigator](https://www.g2.com/products/employee-navigator/reviews) - [ExpandShare](https://www.g2.com/products/expandshare/reviews) - [SmartPay](https://www.g2.com/products/alldigitech-smartpay/reviews) - [TipHaus](https://www.g2.com/products/tiphaus/reviews) ## Push Operations Features **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration **Employee Self Service** - Web Portal - Benefits Manager - Mobile **Platform Basics** - Interoperability - Performance - Reporting **Platform Basics** - Reporting - Interoperability **Platform Basics** - Reporting - Dashboard - Performance **Performance reviews** - 360 Reviews - Customizable Forms - Review Status Tracking **Employee Management** - Shift Tracking - Employee Profiles - Employee Segmenting **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates **Platform Data** - Dashboard - Alerts and Notifications **Back Office** - Accounting - Employee Management - Analytics - Inventory Management **Platform Content** - Automation - File Sharing - Content Library **Goals** - Goal-Setting - Company Goals And OKRs **Tip Management** - Tipout Rules - Payment Tracking - PCI Compliance - Automated Payout **Generative AI** - AI Text Summarization **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Platform Additional Functionality** - Cloud - Mobility - Messaging **Front of Office** - POS - Table Management - Kitchen Ticketing - Reservations **Platform Additional Functionality** - Integrations - Mobility - Forecasting - Task Management - Portal **Feedback** - Continuous Feedback - Requesting Feedback - 1-On-1 Meetings - Public Praise **Platform** - Reporting - POS Integration - Encryption **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration **Platform Data** - Time-to-Productivity Reporting - Onboarding Process Reporting - Visualization **Platform Data** - Dashboard **Data** - Dashboards And Reports - Historical Data **Agentic AI - Restaurant Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Restaurant Scheduling** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Generative AI** - AI Text Summarization - AI Text-to-Speech **Agentic AI - Performance Management** - Multi-step Planning - Natural Language Interaction **Workforce Management Platform Features** - Labor Forecasting - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Skills Management - Succession Planning - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication ## Top Push Operations Alternatives - 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