Purplepass allows us to process subscription renewals and ticket sales with a range of features that make it easy for our us on the back end as well as our customers. We can add details like seat assignments on the back end, and our patrons can purchase tickets in the way that best suits them — by cash, check or credit card.
The warm, personal support that Purplepass offers to our team also makes it unique. We can write or call with questions any time and always receive prompt, detailed and helpful responses that make problem solving easy and quick. Review collected by and hosted on G2.com.
There are a few things I'd like to see Purplepass add or solve:
1) Sort ticket purchasers in events alphabetically by last name instead of first name
2) Make it clearer that patrons do not need to set up an account to purchase tickets
3) Admit patron through search order in Box Office as opposed to needing to go through Search Orders in Point of Sale
4) Add tickets to Apple Wallet (sounds like that's in the works) Review collected by and hosted on G2.com.