RL
ROY L.
Marketing Manager
Mid-Market (51-1000 emp.)
"A Level Above: Unified CS + CRM and Replaced Three Apps"
What do you like best about Purands Retention Suite?
A level above the solutions we were using before, where all our data was siloed. The AI retention suite genuinely integrates CS with CRM through its AI assistant and campaigns. We’ve been able to delete about three applications, and the marketing team now has a retention assistant so they can focus on other angles. Review collected by and hosted on G2.com.
What do you dislike about Purands Retention Suite?
Nothing at the moment. I think their support is fantastic. Review collected by and hosted on G2.com.