We sell through Tokopedia, Shopee, and our own store, and PULT helps me see who’s in the admin office before I schedule pickups or courier handovers. When I pre-register a courier, they can check in without me having to brief reception each time. The visit history is also really useful when a customer claims an order was collected, because I can confirm exactly when the driver was actually on site. Review collected by and hosted on G2.com.

There’s no integration with our e-commerce platforms, so we end up doing everything manually. The visitor form doesn’t include any field to note which marketplace an order relates to, even though that’s the key information I actually need. On top of that, the portal shows PULT’s branding, which feels odd when couriers are signing in for a Shopee or Tokopedia collection. Review collected by and hosted on G2.com.