![Saurabh A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saurabh A.")
SA

Saurabh A.

SEO Expert

Small-Business (50 or fewer emp.)

3/31/2022

"Their support team is super-friendly & always available!"

4.5/5

What do you like best about ProProfs Help Desk?

The best part of being associated with ProProfs is that they offer incredible support. Unlike other help desk companies that reply on self-service or email, you can call their team anytime and have a meaningful interaction. Review collected by and hosted on G2.com.

What do you dislike about ProProfs Help Desk?

This tool is not a full-fledged ITSM tool. However, you can manage your basic IT ticketing needs with ease. Review collected by and hosted on G2.com.

What problems is ProProfs Help Desk solving and how is that benefiting you?

We have over 5 thousand customers based in the US alone. We are successfully managing all their queries, requests, and complaints using a single tool. Moreover, we can also share feedback surveys with them to understand our improvement areas. Review collected by and hosted on G2.com.

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See what 16 reviewers think of ProProfs Help Desk

4.7 out of 5 · Verified reviews from real users

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