--- title: Pronto Reviews meta_title: 'Pronto Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 48 reviews by the users' company size, role or industry to find out how Pronto works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 48 scale: '5' date_modified: '2026-07-13' parent_category: name: Education url: https://www.g2.com/categories/education --- # Pronto Reviews **Vendor:** Pronto **Category:** [Other Education Software](https://www.g2.com/categories/other-education) **Average Rating:** 4.6/5.0 **Total Reviews:** 48 ## About Pronto Pronto is a communication hub created for everyday users. It connects people via chat and video, so they can learn faster, work smarter, and communicate seamlessly. Most of today’s workforce either doesn’t work at a desk or works remotely. Pronto is designed mobile-first and keeps you connected right from your mobile phone— even when you’re on the go. ## Pronto Pros & Cons **What users like:** - Users find **communication efficient** with Pronto, enjoying seamless chats, video calls, and team collaboration features. (3 reviews) - Users appreciate the **ease of use** of Pronto, benefiting from intuitive chat organization and effective messaging features. (2 reviews) - Users value the **effective chat threading and search capabilities** of Pronto, enhancing team collaboration significantly. (2 reviews) - Users value the **screen sharing** feature for instant interaction with teachers and engaging lecture streaming. (1 reviews) - Users find that Pronto enhances **team collaboration** through accessible communication and effective tools for feedback analysis. (1 reviews) - Video Quality (1 reviews) **What users dislike:** - Users find Pronto to be **expensive** , adding a significant cost to their business despite its functionality. (1 reviews) - Users find the app **buggy and in need of frequent updates** for an optimal, hassle-free communication experience. (1 reviews) - Users find the **interface not intuitive** on computers, complicating usability despite its effectiveness in business settings. (1 reviews) - Users experience **software issues** with Pronto, citing bugs and the need for more frequent updates to enhance functionality. (1 reviews) ## Pronto Reviews ### 1. Quick Turnaround, Friendly, Proactive Support, & super easy to work with **Rating:** 5.0/5.0 stars **Reviewed by:** shaina r. | Client Success & Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2026 **What do you like best about Pronto?** ALWAYS quick turnaround times, friendly support, and always so proactive. I also love how a quick email to support is all it takes to get something taken care of. I love how it integrates with HubSpot. **What do you dislike about Pronto?** I honestly can't think of one dislike..seriously! **What problems is Pronto solving and how is that benefiting you?** One thing that stands out is how proactive they are. For example, I recently asked for an update to our Employee of the Quarter voting page to change the names. Matt handled it right away, but what impressed me was that he also went a step further and organized everything alphabetically without me even asking. It made the page look a lot cleaner and more professional. Little things like that really add up and show they pay attention to detail, not just the basic request. Overall, it’s been a smooth experience. They’re reliable, efficient, and just easy to work with. ### 2. Effortless Team Collaboration with Group Chats **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2026 **What do you like best about Pronto?** I love that you can create multiple groups with your team members, and that we can all chat within them to get things done effectively and on time. **What do you dislike about Pronto?** I wish there were a feature that let you call the person directly. **What problems is Pronto solving and how is that benefiting you?** Right now, Pronto is helping us set up the right groups so we can communicate with each other and with everyone at the same time. This is useful when we need to reach our techs out in the field. ### 3. Pronto a game changer **Rating:** 4.5/5.0 stars **Reviewed by:** Bance B. | Operation & Project Coordinator, Construction, Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2025 **What do you like best about Pronto?** Because of the number of features ,I was able to assign task to my customer support team and they were so easy to understand. **What do you dislike about Pronto?** we used the application frequency that we had to pay a subscription to use it. **What problems is Pronto solving and how is that benefiting you?** The way list of announcement are organized, the more you have they got lost in and you are unable to read old announcement even though they still important. ### 4. Very stable chat product with comprehensive mention feature **Rating:** 5.0/5.0 stars **Reviewed by:** Oyinkan I. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2024 **What do you like best about Pronto?** The app on the phone is easy to use and allows me to create different chat groups depending on the projects and the instant alerts for every message is geat. **What do you dislike about Pronto?** I did not find a feature that wasn't great. I can easily contact employees when needed. **What problems is Pronto solving and how is that benefiting you?** Easy to post important files, updates and mention on channels and very secure for chat communication at the workplace. ### 5. Great tool for home or office work mode **Rating:** 5.0/5.0 stars **Reviewed by:** Selina G. | Senior Sales Executive, Automotive, Mid-Market (51-1000 emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Pronto?** Chat threading is very effective, the search capability is very slick and the option to save a message for quick find later is great. **What do you dislike about Pronto?** I really don't have any issues regarding Pronto since so far it's really good. **What problems is Pronto solving and how is that benefiting you?** Centralization of file exchanges, exchange of ideas between colleagues and creation of groups and teams, very nice. ### 6. Easy app to interact with teachers **Rating:** 5.0/5.0 stars **Reviewed by:** Renu A. | Customer success executive, Consumer Services, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2023 **What do you like best about Pronto?** Using the app we can interact with the teachers and clear our doubts instantly through chat, video calls and we can stream the lectures from the renowned teachers **What do you dislike about Pronto?** app seems to be buggy a few times, needs more updates so that we can run the same hassle-free and minor bug fixes required to make it the best for communication **What problems is Pronto solving and how is that benefiting you?** with the pronto we can easily access the lectures, connect with the teachers on the chat or video call if we have doubts on the same so that we can do the best in our careed ### 7. Pronto Review **Rating:** 3.5/5.0 stars **Reviewed by:** Maria F. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2023 **What do you like best about Pronto?** Pronto makes internal communication more accessible and helps us work as a team better. Additionally, with Pronto we are able to create forms and surveys in which we can then analyze the responses. **What do you dislike about Pronto?** It's difficult to use on a computer, and it is a costly additional expense; other than that, it works great for our business environment. **What problems is Pronto solving and how is that benefiting you?** It has a similar feature to Slack, allowing users to assign groups to collaborate with. Sometimes the software is a little glitchy on the phone, I don't know why this is. ### 8. Ready Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Contabilidad B. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2023 **What do you like best about Pronto?** Easy to use and install, the best for staying connected. I like being able to receive and provide information in an instant. A super effective application to keep you connected. **What do you dislike about Pronto?** That sometimes it closes on its own when you want to start, I hope that over time I can fix or modify it, but I like how easy it is to use. **What problems is Pronto solving and how is that benefiting you?** The ability to communicate with others instantly and to resolve questions and concerns for each individual's development ### 9. Pronto Review **Rating:** 5.0/5.0 stars **Reviewed by:** Kunal S. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2023 **What do you like best about Pronto?** It helps us create forms and surveys, and it also helps us analyze the responses we get. Wherever we are, they humanize teamwork and bring people together. Through a company that is aware of organizational requirements, the business provides great customer service. **What do you dislike about Pronto?** A improved user interface (UI) for survey response analysis is available with Pronto. Bar graphs and pie charts are good examples of enhanced graphics that might be used to make the data easier to understand. **What problems is Pronto solving and how is that benefiting you?** Pronto makes it incredibly simple for us to obtain everyone's viewpoint. Additionally, it aids in the analysis of the many responses to the surveys that we do. It helps us save time and effort. ### 10. Overview: Pronto- Leading tool for Creating and Managing Surveys **Rating:** 5.0/5.0 stars **Reviewed by:** Vinay K. | Data Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** August 17, 2022 **What do you like best about Pronto?** Pronto is the only mobile-first communication platform that fosters connection and engagement. It assists us in creating forms and surveys as well as analysing the responses we receive. They bring teams together with a human touch, no matter where we are. **What do you dislike about Pronto?** Pronto can provide a better UI for analyzing the response to surveys. It can have better visuals so that the results can be easily interpreted such as bar graphs and pie charts. **What problems is Pronto solving and how is that benefiting you?** Pronto helps us get the opinion of everyone very easily. Also, it helps us get insights out of thousands of responses that we get out through the surveys. It saves our time and effort ## Pronto Discussions - [colour theme looks dull](https://www.g2.com/discussions/colour-theme-looks-dull) - 1 comment, 1 upvote - [Is Pronto easy to use?](https://www.g2.com/discussions/is-pronto-easy-to-use) - 1 comment - [Is SAP similar to Pronto?](https://www.g2.com/discussions/is-sap-similar-to-pronto) - 1 comment - [View Pronto pricing details and edition comparison](https://www.g2.com/products/pronto/reviews/pronto-review-4781338?section=pricing&secure%5Bexpires_at%5D=2026-07-14+16%3A00%3A20+-0500&secure%5Bsession_id%5D=90a3e109-91f5-40aa-bb2e-4b9b47ed1280&secure%5Btoken%5D=e7835815a9f839f22f62d9e242a80424695f143e03cf7970b797d593b9be70b4&format=llm_user) ## Pronto Integrations - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) ## Top Pronto Alternatives - [Echo360](https://www.g2.com/products/echo360/reviews) - 4.6/5.0 (446 reviews) - [Google for Education](https://www.g2.com/products/google-for-education/reviews) - 4.7/5.0 (320 reviews) - [Kami](https://www.g2.com/products/kami/reviews) - 4.4/5.0 (68 reviews)