G2

shaina r.

Client Success & Marketing Manager

Small-Business (50 or fewer emp.)

3/18/2026

"Quick Turnaround, Friendly, Proactive Support, & super easy to work with"

5/5

What do you like best about Pronto?

ALWAYS quick turnaround times, friendly support, and always so proactive. I also love how a quick email to support is all it takes to get something taken care of. I love how it integrates with HubSpot. Review collected by and hosted on G2.com.

What do you dislike about Pronto?

I honestly can't think of one dislike..seriously! Review collected by and hosted on G2.com.

What problems is Pronto solving and how is that benefiting you?

One thing that stands out is how proactive they are. For example, I recently asked for an update to our Employee of the Quarter voting page to change the names. Matt handled it right away, but what impressed me was that he also went a step further and organized everything alphabetically without me even asking. It made the page look a lot cleaner and more professional.

Little things like that really add up and show they pay attention to detail, not just the basic request.

Overall, it’s been a smooth experience. They’re reliable, efficient, and just easy to work with. Review collected by and hosted on G2.com.