One of the biggest advantages has been how quickly we’re able to identify eligibility and insurance issues. Prompt has helped us catch potential problems much earlier, allowing our teams to address them proactively and avoid issues further down the road. This has been a huge improvement for both our staff and our patients.

The support team is also exceptional. They are quick to respond, helpful, and genuinely invested in resolving issues when they come up. What I appreciate most is that the Operations team is very open to feedback. They listen to our front office teams and are willing to explore adding or adjusting features based on real-world operational needs. It truly feels like a collaborative partnership rather than simply using a product. Review collected by and hosted on G2.com.

Prompt didn't have all the features we needed or were used to with our old EMR system. However, since launching at the beginning of the year, many of those features have been added and customized to our specific company workflows Review collected by and hosted on G2.com.