The docketing! While experienced support staff can tell you in a heartbeat the difference between answer deadlines in district court vs. state court, how many times are those experienced people RUSHING and MULTI-TASKING to get these things docketed? Multi-tasking is just a euphemism for About to Overlook Something, often creating inadvertent errors of omission or inaccuracy. Rules sets updated by Thompson Reuters give me the confidence that, despite that 15th update to the local rules in the Middle District of Somewhere, I am still conforming to court requirements. The ability to create custom dockets to ensure adherence to our firm's best practices creates a smooth path to doing the right thing, every time. It also allows us to meet our clients' litigation reporting and billing requirements with consistency, which seems to make them pretty happy. Oh, and you can do all the other stuff in ProLaw, too. Firm billing, firm A/P, timekeeping, reporting, marketing - it's all built right in. Review collected by and hosted on G2.com.
The learning curve is more like months, rather than weeks. Do you remember when you first learned to use Excel, and you were like, these are boxes into which I type numbers, ooook. Oh wait, look! I can make it add the numbers together. Kind of neat. Oh WAIT, I can make it analyze cell contents and apply conditional formatting? OH WAIT.... PIVOT TABLES?! That's what it's like when you learn Prolaw. When first presented with it, it seems like a LOT of tabs for no apparent reason. And then you start using the forms (which source from fields on those tabs) and you're like oooooh this letter took a fraction of the time to create - BOOM! Then you start figuring out WHY there are so many tabs and what features and capabilities lay in wait for you to discover and use to your benefit. And the DOCKETING! Not going to lie, it takes a minute. But when you start to approach it methodically, it begins to make a lot of sense, and eventually, it almost becomes muscle memory. You realize you have the acronym for common rule sets memorized and feel a little weird about it. Like any incredibly powerful tool, it's only as effective as the one who wields it - and it's not one you can just unsheath and start swinging and expect exceptional expert effectiveness. Review collected by and hosted on G2.com.