Project Insight is user-friendly and easy to learn, which helped accelerate adoption across our organization. One of the biggest advantages is the availability of training and support materials, making it straightforward for new users to become familiar with the platform. Another significant benefit is the Project Insight team's commitment to understanding an organization's unique environment and adapting their guidance to support user adoption and business needs.
What I found most helpful is the level of support provided by the staff. They take the time to understand requirements and use cases, and they work collaboratively to identify practical solutions for integrations, configuration, and development needs. Their responsiveness and willingness to help have been valuable in ensuring the successful implementation and ongoing use of the platform. Review collected by and hosted on G2.com.
Project Insight provides a broad set of features and capabilities, which is one of its strengths. However, with so much functionality available, it can sometimes be difficult to discover or remember all of the available shortcuts, tips, and more efficient ways of completing tasks. In some cases, users may be unaware that a faster or more streamlined method exists until it is mentioned by support staff or encountered during training.
A potential improvement would be a centralized "Tips and Tricks" or "Productivity Features" section within the application that catalogues keyboard shortcuts, time-saving features, and recommended best practices. This would help users more easily discover and reference capabilities that can improve efficiency and get the most value from the platform. Review collected by and hosted on G2.com.