Marques S.
MS
Senior Director
Enterprise (> 1000 emp.)
Originally submitted 11/24/2020
"Useful monitoring but subpar UI"
3.5/5
What do you like best about Progress WhatsUp Gold?

I like how comprehensive the platform is. I know that no matter what is connected to my network I will be able to monitor it with Whatsupgold. I also appreciate the connections it can make to other platforms for alerts like email and slack/MS Teams. It provides me with the details that I need when I need them and has been useful in providing context/proactive alerting when we need it. I do appreciate the graphical nature of the network diagram and the fact that I can monitor pretty detailed/minute portions of my network if so choose. Review collected by and hosted on G2.com.

What do you dislike about Progress WhatsUp Gold?

Not a fan of the UI - it is very unintuitive and outdated. Additionally, I really don't like the fact that it can't connect to a third-party identity source (like Okta or Onelogin) for a more streamlined/secure process of accessing the platform. But the UI is the biggest reason that I dislike the product - it almost feels like you need to take a course on Whatsupgold in order to use it properly - and they don't provide clear tools for you to ensure that you're getting the most bang for your buck. It just feels like you need to work really hard just to get basic information out of the platform - so definitely not a platform that is easily onboardable. Review collected by and hosted on G2.com.

Progress WhatsUp Gold

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