--- title: Progress ShareFile Reviews meta_title: 'Progress ShareFile Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1536 reviews by the users' company size, role or industry to find out how Progress ShareFile works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 1536 scale: '5' date_modified: '2026-06-24' parent_category: name: Content Management url: https://www.g2.com/categories/content-management --- # Progress ShareFile Reviews **Vendor:** Progress Software **Category:** [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration) **Average Rating:** 4.2/5.0 **Total Reviews:** 1,536 ## About Progress ShareFile Progress® ShareFile® AI-powered document collaboration platform is designed to help businesses run client work from start to finish—securely, efficiently and with less friction. Built for organizations that handle sensitive information—such as accounting, legal and financial services—ShareFile software goes beyond traditional file transfer tools to support a more connected, end-to-end client experience. From document collection and collaboration to approvals, e-signatures and secure storage, ShareFile unifies key stages of client work in a single, secure platform. With ShareFile, teams can securely share files, manage document workflows and collaborate with clients through branded client portals—while helping maintain visibility into documents, requests and client interactions. Instead of juggling disconnected tools, businesses can streamline processes, reduce manual work and create more consistent, professional client experiences. ShareFile combines secure file transfer, client portals, document workflow automation and e-signature capabilities into one solution, helping teams move work faster, while helping organizations manage sensitive data. Key capabilities include: • Secure file sharing and large file transfer with encrypted email and attachments • Client portals for structured, branded collaboration and document exchange • Document workflow automation for intake, approvals, onboarding and repeatable processes • Built-in e-signature, forms and approvals to help complete work without switching tools • AI-powered document automation, including intake, summarization and instant Q&A • Granular permissions, audit trails and governance controls to help improve visibility and support compliance efforts • Advanced security features, including encryption in transit and at rest, plus tools that support secure client interactions By unifying people, processes and data into a single platform, ShareFile helps reduce tool sprawl and enables teams to scale client work without increasing complexity. Benefits can include improved efficiency, more consistent client experiences and stronger operational outcomes. ShareFile is a modern alternative to legacy FTP systems and basic file-sharing tools—purpose-built to help organizations run client work end-to-end, improve client experiences and operate with greater confidence. ## Progress ShareFile Pros & Cons **What users like:** - Users appreciate the **ease of use** of ShareFile, noting its quick setup and seamless file sharing features. (75 reviews) - Users value the **exceptional security features** of Progress ShareFile, ensuring safe document management and collaboration. (62 reviews) - Users value the **centralized file sharing** of Progress ShareFile for seamless collaboration and easy access across devices. (47 reviews) - Users value the **seamless sharing and collaboration** features of Progress ShareFile, enhancing teamwork across locations and devices. (47 reviews) - Users value the **sharing ease** of Progress ShareFile, enabling seamless collaboration and secure document handling. (39 reviews) - Users value the **secure sharing** capabilities of Progress ShareFile, enhancing collaboration and file management across teams. (36 reviews) - Easy Sharing (33 reviews) - Users value the **seamless collaboration** with ShareFile, enjoying real-time co-authoring and secure file sharing options. (26 reviews) - Users appreciate the **easy access** of ShareFile, enhancing efficiency and communication while reducing paper use. (25 reviews) - Easy Setup (24 reviews) **What users dislike:** - Users find the product **expensive** , particularly affecting small teams and startups seeking cost-effective solutions. (20 reviews) - Users find the **file management system cumbersome** , particularly with slow uploads and inadequate tracking of shared files. (18 reviews) - Users report **slow performance** , particularly with loading times for larger files and navigating updates quickly. (18 reviews) - Users find the **learning curve steep** , as advanced features can be overwhelming for first-time users. (12 reviews) - Users face **login issues** with shared folders and frequent automatic logouts, disrupting their workflow unexpectedly. (11 reviews) - Difficult Learning (10 reviews) - Users find the **interface confusing** , especially new users, making navigation and key actions less intuitive. (10 reviews) - Users notice a **lack of essential features** in ShareFile, hindering document management and workflow efficiency. (10 reviews) - Storage Limitations (10 reviews) - Folder Navigation (9 reviews) ## Progress ShareFile Reviews ### 1. Citrix **Rating:** 4.0/5.0 stars **Reviewed by:** mani k. | System Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** June 28, 2022 **What do you like best about Progress ShareFile?** It still really appeals to me in terms of bringing everything into a single pane of glass and that is why you see so many major MNCs like Infosys, Dell, Accenture etc. rely on it. The biggest selling point is ease of access across environments. The interface feels a little snappier for everyday navigation of late and the cross-platform integration is still incredibly smooth. **What do you dislike about Progress ShareFile?** The biggest pain point is still application availability and stability during peak traffic. The system tends to choke when everyone jumps in at once. Not sure if this is a bottleneck in our own localized infrastructure or a native limitation in the application's architecture itself, but this definitely is an area that needs attention in terms of optimizing resources to handle high-concurrency loads. **Recommendations to others considering Progress ShareFile:** Make the application much robust and network friendly. **What problems is Progress ShareFile solving and how is that benefiting you?** While working in one of the reputed MNC'S we were given the citrix platform to work from home. Logging into the VPN and using the required application to complet the tast was very easy. ### 2. Easy Client Use, Robust Security with Minor Workflow Hiccups **Rating:** 4.0/5.0 stars **Reviewed by:** Chris S. | Director, Clinical Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Progress ShareFile?** I use Progress ShareFile for document sharing and file collaboration. I appreciate that it offers HIPAA-compliant secure file storage. It's easy for clients to use, which is great for my work. I also like having control over user access permissions and the speed of uploads. The initial setup was very easy, which helped us get started quickly. **What do you dislike about Progress ShareFile?** Copying and moving files around could have a better workflow. It would be great to be able to drag and drop files to a new folder or have an easy way to copy into the same folder. The current workflow to copy a file includes going to the top level folder and navigating to the folder to specify the path for the copied file. **What problems is Progress ShareFile solving and how is that benefiting you?** I use Progress ShareFile for document sharing and file collaboration. It solves HIPAA compliant secure file storage effectively. ### 3. Secure, Fast File Sharing with Clear Permissions, Audit Logs, and Great Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Sanket P. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2026 **What do you like best about Progress ShareFile?** I really like how easy it is to share files securely without worrying about data leaks or wrong access. The platform feels professional and reliable. Especially when sending sensitive documents, it gives me full control over who can view, download, or edit files, which builds a lot of trust. Uploading and downloading files is faster and smoother, even for large documents. I like that it works well on both desktop and mobile. so I can access files anytime. The user interface is clean and simple, so even non-technical users can use it easily. It supports secure links instead of email attachments, which reduces email clutter. The permission settings are clear and flexible, not confusing like some other tools. I appreciate the audit logs, which help track who accessed what and when. It integrates nicely with tools like Outlook, Microsoft 365, and other business apps. The branding options make it feel custom and professional when sharing files with clients. It gives peace of mind knowing files are encrypted and compliant with security standards. **What do you dislike about Progress ShareFile?** The pricing can feel a bit expensive, especially for small teams or startups. Some advanced features take time to understand, especially for first-time users. The interface, while clean, can sometimes feel slightly outdated compared to newer tools. Mobile app features are useful but not as powerful as the desktop version. File organization could be more flexible, especially when managing many folders. Notifications can sometimes feel too many or too basic, without fine control. Initial setup requires some learning, especially when configuring permissions. Customer support response time can be slow during peak hours. Bulk action on files could be faster and smoother. **What problems is Progress ShareFile solving and how is that benefiting you?** Progress ShareFile mainly solves the problem of secure file sharing and document management for businesses that handle sensitive information. It replaces unsafe email attachments, reducing the risk of data breaches. It helps companies meet compliance requirements, especially in regulated industries. It allows teams to share files confidently with clients, partners, and internal users. It prevents unauthorized access by offering strong permission controls. It creates a single secure place for important documents instead of scattered storage. It reduces confusion by keeping the latest version of each file. It improves teamwork by making collaboration simple and structured. It saves time because files are easy to find, access, and share. It helps remote teams work securely from anywhere. It reduces its stress by offering built-in security and monitoring. It builds client trust by showing professional and secure file handling. It supports business growth by scaling easily as file needs increase. It minimizes error caused by wrong files or outdated attachments. It improves workflow efficiency by automating access and sharing rules. It removes the stress of sending sensitive files to the wrong person, because access is controlled from the start. It helps teams avoid version confusion so no one works on old or incorrect documents. It makes onboarding new employees easier by giving them instant, safe access to the files they need. It reduces dependency on IT teams for small file-related tasks, saving time and internal effort. It creates a central and trusted file hub, so teams don't waste time searching emails or chats. It improves accountability by clearly showing who accessed, viewed, or downloaded a file. It supports secure client collaboration without forcing clients to create complex accounts or tools. It helps reduce accidental data leaks, because file permissions are precise and can be adjusted at any time. It makes document approvals and workflows smoother since files can be shared directly with the right people for review. It improves team efficiency because multiple people can work on or access the same file without emailing copies back and forth. It gives peace of mind during audits or compliance checks, as every action is logged and traceable. It allows for secure external collaboration, so vendors or partners can access only what they need without risking internal data. It saves storage space and clutter since large files are stored safely in one place instead of multiple local drives. It supports scalable growth, because as your team or client base grows, you can keep sharing and managing files securely without extra effort. It helps teams recover from mistakes quickly, since deleted or overwritten files can often be restored safely. It improves cross-department collaboration because marketing, finance, and support teams can access the same files without extra copying or emailing. It gives a sense of confidence and professionalism, knowing that every shared file is secure, organized, and easy to manage for clients and internal users alike. ### 4. Secure, Reliable, and Perfect for Managing Design Files **Rating:** 4.5/5.0 stars **Reviewed by:** Divyanshu K. | Graphics design and social media designer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2026 **What do you like best about Progress ShareFile?** What I like best about ShareFile Virtual Data Room is its balance between security and ease of use. As a designer, I regularly work with large files like PSDs, AI files, videos, and complete brand folders, and ShareFile handles them smoothly without performance issues. The permission controls are extremely useful, I can decide exactly who can view, download, upload, or edit files, which protects my creative work. Version control helps avoid confusion during revisions, and the clean folder structure makes project organization simple. Overall, it feels professional, reliable, and client-friendly. **What do you dislike about Progress ShareFile?** One drawback is that some of the more advanced features can take a bit of time to grasp for first-time users, especially clients who aren’t very tech-savvy. At times, the interface can also feel a little corporate, particularly when compared with more design-focused tools. The pricing may seem somewhat high for freelancers or small teams, but the security and reliability largely justify the cost. **What problems is Progress ShareFile solving and how is that benefiting you?** ShareFile Virtual Data Room addresses major issues such as secure file sharing, version confusion, and limited control over client access. Before I started using it, handling large design files through email or basic cloud drives felt messy and risky, and it was too easy for files to get lost or for the wrong version to be shared. Now everything is kept organized in one secure place, with clear access controls and reliable revision tracking. As a result, I save time, cut down on back-and-forth with clients, reduce the chance of accidental leaks, and my overall workflow feels more professional and efficient. ### 5. Secure, Structured Collaboration Beyond Basic File Sharing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2026 **What do you like best about Progress ShareFile?** The best thing about this platform is that it goes beyond basic file sharing; it gives my cross-functional team a very secure and fine-structured way to share files, collect documents, manage tasks, and create workflows across different platforms. Their client portal experience is very effective in helping clients, and lets us know where to sign and validate it in a very secure way, rather than relying on scattered email threads. **What do you dislike about Progress ShareFile?** Though this file is very powerful, those features are overly packed compared to what's needed to share the files. Some of their complex workflows and automation capabilities are hidden under the bigger tier plans. For smaller teams, it's a bit difficult to cope with this platform. Their interface should be polished and a bit intuitive as well. **What problems is Progress ShareFile solving and how is that benefiting you?** Sharefile helps me solve the problem of distributed client document workflows. Rather than handling files, signatures, requests and follow-ups across multiple tools and inboxes, overall this improves the visibility, speeds up the document collection, gives me complete control over the sensitive files and create confidential professional experience. Their workflow integration is very helpful in cross platform experience. ### 6. Secure and Efficient for Document Management **Rating:** 5.0/5.0 stars **Reviewed by:** Alamin A. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2026 **What do you like best about Progress ShareFile?** I use ShareFile Virtual Data Room to securely store, manage, and share sensitive business documents with team members and external partners. I like the strong security and easy document management features. The strong security features give me confidence that sensitive documents are protected through controlled access and permissions. The document management tools make it easy to organize, find, and share files quickly. I appreciate that the initial setup was straightforward and didn't require much technical effort. Creating the account, organizing folders, and setting user permissions was simple, enabling our team to start uploading and sharing documents quickly without a complicated onboarding process. I also use ShareFile Virtual Data Room alongside other productivity and collaboration tools, which helps keep files organized. I integrated it with these tools to make it easier to share important information with team members during projects. **What do you dislike about Progress ShareFile?** One area that could be improved is the user interface, which can sometimes feel a bit complex for new users. Simplifying navigation and speeding up file uploads for larger documents would make the platform even more efficient and easier to use. Improving the user interface with a more modern and simplified layout would make navigation easier, especially for new users trying to find files or manage permissions. Faster and more stable uploads for large files would also enhance the experience, particularly when sharing multiple documents during time-sensitive projects. **What problems is Progress ShareFile solving and how is that benefiting you?** I use ShareFile Virtual Data Room to securely store, manage, and share sensitive documents. It solves the challenge of organizing sensitive documents while maintaining strict access control, streamlining collaboration without data security worries. ### 7. Organized, User-Friendly with Room for Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Tanmay K. **Reviewed Date:** February 06, 2026 **What do you like best about Progress ShareFile?** I really like how organized and simple Progress ShareFile makes everything. The interface is clean, and all my assignments, uploaded files, and feedback are in one place, eliminating the need to search through multiple folders or chats. Tracking my progress is a breeze with every update, correction, or submitted work being clearly visible, helping me understand where I stand and what needs improvement. I appreciate the smooth sharing system, where uploading or updating a file takes only a few seconds, and teachers can instantly check it, which saves time and reduces confusion. The transparency it provides is also valuable because it motivates me by allowing me to see my growth over time. The simplicity, speed, and clear progress tracking are what stand out to me most. **What do you dislike about Progress ShareFile?** While Progress ShareFile is very helpful, there are a few areas where it could be improved. One issue is that the loading time can sometimes feel slow, especially when opening larger files or checking multiple updates quickly. Another thing that could be better is the notification system. Sometimes updates or teacher comments are easy to miss. The interface layout, although simple, could offer more customization options—like organizing folders in your own preferred order or adding color labels. Additionally, adding a built-in chat or quick message option would reduce confusion when students need clarification on a file without switching to another app. Finally, sometimes the preview window for files feels small, and zooming or scrolling can get a bit difficult. **What problems is Progress ShareFile solving and how is that benefiting you?** Progress ShareFile solves file misplacement and communication gaps, offers clear tracking for time management, and reduces confusion in group tasks. It keeps everything organized and saves time by storing files in one place, providing quick updates, and clearly showing dates and progress. ### 8. Secure, Efficient and Insightful for M&A Deals **Rating:** 4.5/5.0 stars **Reviewed by:** Ankit K. **Reviewed Date:** January 30, 2026 **What do you like best about Progress ShareFile?** I value the Click Trails feature for providing granular insights into which investors are serious, as it shows me who is actually reading the materials and how long they spend on specific pages. This helps us gauge serious interest effectively. I also appreciate the ability to quickly bulk upload folder structures without the system crashing or losing data hierarchy, which saves a lot of time during deal preparations. The integration with Citrix Right Signature is crucial because it ensures an NDA is signed before entry, and I love the Office 365 plugin that allows quick edits to Word documents directly in the browser. Setting up ShareFile Virtual Data Room was surprisingly fast thanks to pre built industry templates, and their support team was very responsive in helping us define permission groups correctly. This balance between strict security and usability gives us confidence during audits. **What do you dislike about Progress ShareFile?** The automatic watermarking is sometimes a bit too heavy and obstructs the text when viewing on a tablet or small screen. I also find that the initial invitation email sometimes goes to clients' spam folders which causes delays. It would be helpful if the guest login process was slightly more streamlined so we did not have to explain it so often. **What problems is Progress ShareFile solving and how is that benefiting you?** I use ShareFile Virtual Data Room to securely manage due diligence by organizing files for investors and controlling document access. It solves version control issues by ensuring everyone uses the same document, enhancing security during sensitive negotiations. ### 9. Secure Control with Some UX Friction **Rating:** 4.0/5.0 stars **Reviewed by:** Rohan M. **Reviewed Date:** January 26, 2026 **What do you like best about Progress ShareFile?** I value the quiet confidence ShareFile Virtual Data Room gives me once files are uploaded, relieving me of worry about misuse or loose ends. This platform provides a sense of control and calm, as I know exactly where my files are, who can access them, and when that access should stop. It changes how confidently I handle serious conversations and important exchanges. I also appreciate how the initial setup was supportive rather than demanding, making the adoption process much easier without needing a guide. **What do you dislike about Progress ShareFile?** There are moments when the experience feels heavier than it needs to be. Simple actions sometimes take more clicks than expected and that can break focus when I am already dealing with sensitive work. The layout can also feel crowded which makes quick navigation harder than it should be. In situations where I am under pressure that friction is noticeable and I wish the tool stayed more invisible instead of demanding attention. **What problems is Progress ShareFile solving and how is that benefiting you?** I use ShareFile Virtual Data Room for secure document sharing, removing the fear of misuse and providing control over access. It transforms my interactions by ensuring confidentiality and giving me peace of mind in serious exchanges. ### 10. Secure and Intuitive File Sharing for Sensitive Documents **Rating:** 4.5/5.0 stars **Reviewed by:** Rohit K. **Reviewed Date:** January 18, 2026 **What do you like best about Progress ShareFile?** I appreciate the advanced activity tracking feature of ShareFile Virtual Data Room; it's incredibly useful to see when a client or auditor has viewed or downloaded a document. This gives me peace of mind and helps me follow up at the right time. I also like the clean and intuitive interface, which means that external guests can usually figure it out without needing instructions from us. Moreover, the ShareFile plugin for Microsoft Outlook is handy, as it allows us to attach large files or request secure uploads directly from our email window. **What do you dislike about Progress ShareFile?** The search functionality could be improved. Sometimes it is difficult to locate a specific file inside nested folders if you don't remember the exact file name. Also, the pricing feels a bit on the higher side, especially when we need to add temporary users for a short project. The main issue is the lack of advanced filtering within the search results. Often, when I search for a generic term like Agreement or Invoice, the system pulls up hundreds of results, including very old archived files. It would be a huge improvement if we could easily filter search results by Date Modified or restrict the search to a specific subfolder to narrow down the list quickly, rather than scrolling through everything. **What problems is Progress ShareFile solving and how is that benefiting you?** I use ShareFile Virtual Data Room to securely share sensitive documents. It solves the issue of data security, offers control over access, and eliminates file size limits, allowing safe transfer of large files. ## Progress ShareFile Discussions - [Can you send more that one document in one email](https://www.g2.com/discussions/can-you-send-more-that-one-document-in-one-email) - 2 comments, 2 upvotes - [Are there any tutorials on how to use the platform](https://www.g2.com/discussions/are-there-any-tutorials-on-how-to-use-the-platform) - 1 comment, 1 upvote - [Who is the creator of Citrix?](https://www.g2.com/discussions/50837-who-is-the-creator-of-citrix) - 1 comment, 1 upvote - [Was there effective a way to connect Sharefile with Go-To Meeting or Google Hangout??](https://www.g2.com/discussions/45987-was-there-effective-a-way-to-connect-sharefile-with-go-to-meeting-or-google-hangout) - 2 comments, 1 upvote - [Can I buy it?](https://www.g2.com/discussions/can-i-buy-it) - 2 comments, 1 upvote - [View Progress ShareFile pricing details and edition comparison](https://www.g2.com/products/progress-sharefile/reviews/progress-sharefile-review-397702?section=pricing&secure%5Bexpires_at%5D=2026-06-24+12%3A14%3A20+-0500&secure%5Bsession_id%5D=20b546a3-0c72-47b9-8bfb-eff5e0eea4cb&secure%5Btoken%5D=a53d3b71e4449d050435fbdb938667b327f8faeb898c6357d3849bd2db4988c1&format=llm_user) ## Progress ShareFile Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Progress Podio](https://www.g2.com/products/progress-podio/reviews) ## Progress ShareFile Features **Signature Process** - Document Signing - Reminders and Expirations - Sign-In Process - Mobile Signatures - Signature Workflow - Bulk Digital Signatures - Reporting - Signature Document Creation **File Management** - Device Syncing - Web Interface - File Type Support - Search - Mobile Apps **Setup** - Activities - Flows - Dependencies - Notifications **Platform Additional Functionality** - Remote Shred - Watermarks **Platform Basics** - Project and Task Lists Organization - Project Templates - Team Member Roles - Automated Alerts and Notficiations **Management** - File Management - Synchronization - Performance **Agentic AI - Enterprise Content Management (ECM)** - Autonomous Task Execution - Natural Language Interaction - Decision Making **Agentic AI - Cloud Content Collaboration** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction **Collaboration** - File following - File Sharing - Simultaneously Editing - Change Tracking / Audit Logs **Management** - Updates - Audit Trail - Integration **Platform Basics** - Document Permissions - Mobile - Document Security **Content Planning** - Content Organization - Task Assignment **Functionality** - File Transfer - Language Support - File Backup - Mobile Support **Administration** - User and Role Management - Policies and Controls - Device Management - Storage Limits - Storage Zones - Security **Platform Content** - File Sharing **Security** - Encryption - Authentication - Access Control **Generative AI** - AI Text Generation **Agentic AI - E-Signature** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform** - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs **Platform Data** - Reporting **Marketing Campaign Performance** - Performance and ROI Tracking - Activity Tracking **Agentic AI - Workflow Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Security and Scalability** - Regulatory Compliance - Signature History and Audit - Enterprise Scalability **Platform Performance** - Bulk Upload - Full Text Search **Agentic AI - Marketing Calendar** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Platform** - Custom Branding - User, Role, and Access Management - Internationalization - Performance and Reliability - Integration APIs **File Management** - File Type Support - Metadata - Versioning - Collaboration - Document Assembly - Form Creation - Portals and Sites - Disposition - Search - Web Interface - Mobile Apps **Workflow** - Process Automation - Conditions - Activities - Records Management - Case Management **Platform** - Internationalization - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs **Other Features** - Integrations - Reporting ## Top Progress ShareFile Alternatives - [Box](https://www.g2.com/products/box/reviews) - 4.2/5.0 (5,031 reviews) - [DocSend](https://www.g2.com/products/dropbox-docsend/reviews) - 4.6/5.0 (559 reviews) - [Dropbox](https://www.g2.com/products/dropbox/reviews) - 4.4/5.0 (30,814 reviews)