I think Progress Agentic RAG is very intuitive and centered around one main job: providing the best answer for questions asked on documents in the knowledge base. I don't have to worry about what reranking method to use, or embedding models, or the chunking strategy—it's all handled for me, giving the right answer. There are also various features around ingestion and retrieval that I like, such as a summarizer that summarizes documents, a question-answer tagger, different tagging mechanisms, and labels. A lot can be done during ingestion with multiple features available. Review collected by and hosted on G2.com.

I think one small thing is having to get event-based evaluations of each interaction. You can't query those logs via an API; you have to download the whole month's log. I think that's the only thing that's not so great, but the rest of it is absolutely fabulous. Review collected by and hosted on G2.com.