I have worked with ProFundCom for over 15 years (since I first entered the industry) and am always impressed by both the product and service offered.

We are a small boutique that works with a wide array of products and an even wider array of clients. Having the additional insight provided through their easy-to-use system is invaluable for understanding engagement and building a knowledge of where our team should focus. What’s impressive is how ProFundCom has continued to evolve to ensure it remains at the forefront of this.

At the same time, their customer service is excellent. And it has been since day one. Real people answer your questions in real time, with real knowledge of what you’re trying to do. This is a function of the way the team is built. The engineers help you solve technical problems, while client services help you think about your firm’s needs and reach. It is on a different level from every other service provider I have worked with. Review collected by and hosted on G2.com.

The dashboard interface can sometimes be a bit daunting, especially when new to it. But I think that’s just a function of the options and data it works with. Like anything, it takes time and effort to get the best out of it. And their client services team is excellent at helping with that! Review collected by and hosted on G2.com.