What do you like best about ProFundCom?
With over 30 years of experience in financial communications—including work at multi-award-winning agencies that specialise exclusively in the finance sector—I’ve had the opportunity to trial and deploy a wide variety of digital platforms. I’ve used ProFundCom for over 12 years, working with clients across asset management, hedge funds, private equity, and banking. It remains the most valuable digital marketing system I’ve come across for the financial world.
What sets ProFundCom apart is its strategic alignment with the realities of financial marketing. This isn’t a generic platform trying to cater to everyone—it’s purpose-built to help financial institutions engage with prospects and investors compliantly, intelligently, and measurably.
Key strengths include:
• Creative and Campaign Flexibility: The email template system is robust, clean, and highly adaptable. I’ve designed and implemented everything from dynamic product updates to long-form thought leadership content that integrates perfectly with the platform.
• Analytics and Reporting: Insights are thorough and actionable, including website behaviour, email engagement, investor portal activity, and more. This allows for high-level strategic planning as well as real-time lead prioritisation.
• CRM & Portal Integrations: Seamless. I’ve worked with several major CRMs and investor platforms, and the ProFundCom team consistently ensures clean data flows and minimal disruption during setup.
• Outstanding Support: In all my years working in marcomms, I’ve rarely seen a support team as responsive, capable, and genuinely committed to the client's success. They act as strategic partners, not just ticket responders.
• User Interface and Experience: The platform has evolved steadily, with significant UX improvements year on year. It’s now fast, intuitive, and visually clear—especially important when onboarding wider teams.
• Sector-Specific Focus: Because it’s built specifically for finance, it handles compliance, client segmentation, and regulatory audit trails exceptionally well. This is critical in high-stakes, regulated environments like funds and banking.
• Ease of Implementation
ProFundCom scores incredibly well here. I’ve personally overseen several platform implementations, and each one has been smooth and well-supported. The onboarding process is structured, responsive, and tailored to the client’s environment. From initial scoping to integration with CRMs and data environments, the ProFundCom team ensures nothing is left to chance.
They bring both technical clarity and a consultative approach, making it easy for internal marketing and IT teams to get up to speed quickly. In one case, a boutique asset manager was fully live—with templates, workflows, segmentation, and reporting dashboards—in under three weeks.
• Frequency of Use
For most of the financial firms I work with, ProFundCom is used daily by marketing teams. From campaign scheduling and client communications to behavioural tracking and CRM syncing, it becomes the digital marketing command centre.
In my creative director role, I access the platform weekly to review performance data, shape content strategy, or advise on campaign refinement. The frequency of use reflects how embedded the platform becomes in the day-to-day operations of fund marketing.
It’s not a system that sits in the background — it actively drives pipeline development, investor engagement, and content ROI. Review collected by and hosted on G2.com.
What do you dislike about ProFundCom?
In the past, the interface had areas that felt a little outdated, particularly in comparison to more design-led SaaS platforms. However, ProFundCom has made significant UX improvements in recent years, and the platform now feels clean, efficient, and modern.
That said, because this is an enterprise-grade platform tailored to financial services, users unfamiliar with strategic campaign design or lead scoring will experience a learning curve. But that’s to be expected, and the support and documentation provided make it manageable.
The truth is, any initial friction quickly becomes fluency, especially when the system is rolled out with the right training and creative/strategic guidance. Review collected by and hosted on G2.com.