The customer support team is incredible. They take many of our suggestions into account, and when bugs or other issues come up, they’re usually very quick to resolve them. Their engineering and support teams are a huge reason I prefer Productive over other tools. It can be difficult to get the exact experience you’re looking for from software, but Productive has always done their best to help tailor things to our needs. Review collected by and hosted on G2.com.
At the moment, some of their features still leave a bit to be desired, so we continue to rely on integrations for certain needs. The biggest gaps for us are the sales features and how the email integration works. We’re still using Hubspot, and unfortunately the email integration here isn’t quite on par with what we have in Hubspot, so we haven’t considered moving that part of our organization over yet. Review collected by and hosted on G2.com.