![Kevin K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin K.")
KK

Kevin K.

Product Manager

Small-Business (50 or fewer emp.)

1/5/2022

"Simple , clean tool for tracking your product opportunity backlog"

4/5

What do you like best about Producter?

The interface is simple and easy to use. I like the ability of my internal teams and customers to use the forward-facing submission portal to submit feedback. Being able to provide them with transparency into what features are being considered lets them know that their requests are not falling on deaf ears. This feature alone is usually only sold as an individual add-on in much bulkier, expensive tools. Review collected by and hosted on G2.com.

What do you dislike about Producter?

There are some character limits with the descriptions, so it can be harder to add more context from direct customer feedback into a ticket. This is a minor issue, however, and does not stop the team and me from using it. I did have some initial issue with some users being able to access the portal and login screen due to still being in beta, but the team (CEO ) directly helped me out and has been excellent with anything I need. Review collected by and hosted on G2.com.

What problems is Producter solving and how is that benefiting you?

It is helping me solve for my team to have a clear place to provide product feedback and capture product ideas and feature requests that should not live in my main Jira backlog. Review collected by and hosted on G2.com.

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4.7 out of 5 · Verified reviews from real users

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