G2

Natalia F.

Product Marketing Manager

Mid-Market (51-1000 emp.)

9/9/2026

"Intuitive product that truly works, backed by genuinely helpful humans and AI"

5/5

What do you like best about Product Fruits?

How intuitive it is. Setting up tours, announcements and hints is genuinely easy, even for someone non-technical. The support team is also a standout. Their training materials (and Elvin! - their AI chatbot) answer pretty much every question I've had, and when something isn't covered, the team responds incredibly fast. It's rare to get that combination of a self-serve product and genuinely helpful humans behind it Review collected by and hosted on G2.com.

What do you dislike about Product Fruits?

Honestly, not much. If I had to pick something, it would be the lack of a native Salesforce integration, though I understand that's on their roadmap. Beyond that, it's a tool we rely on a lot and it consistently delivers Review collected by and hosted on G2.com.

What problems is Product Fruits solving and how is that benefiting you?

As a product marketing manager, Product Fruits solves the challenge of communicating product changes to users who largely ignore email. Our product is constantly evolving, and in-app announcements and guides let us reach users directly where they're already active. It also removes our dependence on contact lists, which are hard to keep accurate. With Product Fruits, we know we're reaching the people actually using the product, at the moment it's most relevant Review collected by and hosted on G2.com.