![José Roberto V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "José Roberto V.") JV José Roberto V. Database & Application Support Manager Enterprise (\> 1000 emp.) 5/2/2019 More Options - "PM is the best application for flow approbation and flow description to internal process that I know" 5/5 What do you like best about ProcessMaker? well, PM help us in different department in our company. We working in a BPO and PM help in procurement department, NOC department and development department. The flow approbation is the most module that we use in the company and the configuration to this is easy for our developers We have resolved the process of approvals of managers, managers, directors and presidency of the company with the creation of the flows, likewise we have achieved that the reports on incidents that the company suffers to map them and have them documented in case the failures turn to repeat. Review collected by and hosted on G2.com. What do you dislike about ProcessMaker? is difficult thinking about downsides for this product, but probably some downsides is the documentation about the product, the developers asking sometimes about this and is difficult see videos or tutorials in the web Review collected by and hosted on G2.com. Recommendations to others considering ProcessMaker: If you are looking for a flow manager for all the departments of your company where bosses, managers, directors, presidents are involved and a digital signature is required, ProcessMaker is the solution !! Review collected by and hosted on G2.com. What problems is ProcessMaker solving and how is that benefiting you? PM resolved the problem about the approbation flow, we develop a flow to approbation C-level and our CIO is happy to this. The manager to procurement, IT and principals acknowledge the importan the Process Maker application Review collected by and hosted on G2.com. Show More Rating Updated (12/14/2021) Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller See what 275 reviewers think of ProcessMaker 4.3 out of 5 · Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/processmaker/reviews)