G2

Verified User in Oil & Energy

Small-Business (50 or fewer emp.)

11/22/2024

"ProcessMaker is an excellent business process automation software."

5/5

What do you like best about ProcessMaker?

ProcessMaker is constantly being upgraded from time to time, incorporating artificial intelligence in it makes it easy for users with little or no coding skill to build business process automation. With the write knowledge and skill in ProcessMaker, designers can customize and build complex business automation processes. Review collected by and hosted on G2.com.

What do you dislike about ProcessMaker?

Every feature I have seen in ProcessMaker is helpful depending on what one wants to achieve, some features may be used more often than others depending on what the user wants. ProcessMaker platform is a bit expensive especially for small and medium sized organisation in Africa. There are businesses that would have loved to use ProcessMaker but cannot afford it. Review collected by and hosted on G2.com.

What problems is ProcessMaker solving and how is that benefiting you?

ProcessMaker makes our business processes easy. Users can raise requests from anywhere they are and receive approval to carry an action without stepping out of their homes. It helps us to keep proper records of events which users can refer to at any time. It has blocked a lot of leakages that may give room for improper behaviour by some users. It has saved us a lot of money that would have been spent in printing materials because information is stored in soft copy and is properly documented for future reference. Review collected by and hosted on G2.com.

Response from Shirley Perez of ProcessMaker

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We're glad to hear that you find ProcessMaker's constant upgrades and incorporation of artificial intelligence helpful for users with little coding skills. Our goal is to make business process automation accessible to all users.