G2

Jose P.

Content specialist and educator

Small-Business (50 or fewer emp.)

5/22/2021

"A seamless experience, Process Street is the place to go"

5/5

What do you like best about Process Street?

It is easy to use and has great functionalities. I work both as an educator and freelancer. I not only need a checklist of tasks but a way to save the stuff that I need for each of those tasks. ProcessStreet creates a seamless workflow that is highly beneficial in that it runs from one step to the next and provides spaces to create functional reminders, comments, file saving.

One of my favorite parts is the fact that you can save files. This has been useful for some editing processes that I have to send back. When I am done going through the workflow, I send a link to the workflow I completed that includes all the files I have uploaded. This makes Process Street work as a nice report and a hub to share those files for my boss to download and check.

Oh, and I must mention that their customer service is among the best I have seen. You can book a 30-minute 1-and-1 session with a person that will walk you through the features and answer any questions you have. Pretty amazing that they invest this kind of time. Review collected by and hosted on G2.com.

What do you dislike about Process Street?

The learning curve is a bit steep. I find myself trying to work out some processes but I have a hard time figuring them out. You will find that a couple of features should be polished. This takes a lot of working time, at least at the beginning. The automations are pretty limited in number (not in quality) but they mentioned they will be adding more. The automations are not easy to set up. For instance, migrating data to a Google spreadsheet is more work than it should be. You have to create the Spreadsheet with the columns and then manually add them to Process street so that it knows where to add what in the csv file. There are many programs out there that do this automatically; I wonder why Process Street does not do it. Review collected by and hosted on G2.com.

Recommendations to others considering Process Street:

This is the tool you need to automate your processes. It will make the flavor of your product stay the same across all workers in your company. Review collected by and hosted on G2.com.

What problems is Process Street solving and how is that benefiting you?

I can streamline my processes and keep a log of them, which is fantastic. It allows me to never miss a step in a process. I could not live without Process Street. This, of course helps with my productivity. It does take a while at first but then it pays off with saving so much during the execution. Review collected by and hosted on G2.com.