---
title: Procare Solutions Reviews
meta_title: 'Procare Solutions Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 398 reviews by the users' company size, role or industry
  to find out how Procare Solutions works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 398
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Vertical Industry
  url: https://www.g2.com/categories/vertical-industry
---

# Procare Solutions Reviews
**Vendor:** Procare Software  
**Category:** [Child Care Software](https://www.g2.com/categories/child-care)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 398
## About Procare Solutions
For more than 30 years, Procare Solutions has been a trusted leader in child care management software, helping child care centers, preschools, schools, and early learning programs operate more efficiently and serve families with confidence. Built specifically for the child care industry, Procare is designed to support the real day-to-day needs of providers, from managing administrative tasks to strengthening communication and improving the overall experience for staff and families. More than 40,000 customers have chosen Procare as their partner in running successful, high-quality child care programs. Procare’s solutions help programs streamline the essential functions that keep their businesses running, including enrollment, attendance tracking, billing and payments, reporting, and family communication. By bringing these critical workflows onto a single connected platform, Procare helps reduce manual tasks, improve operational visibility, and create more efficient processes across the organization. This allows child care providers to spend less time on paperwork and back-office complexity and more time focused on supporting their staff, their families, and the children in their care. In an industry where safety, compliance, organization, and trust matter every day, Procare delivers the tools and support providers need to manage their business with greater confidence. With decades of industry experience, a strong reputation in early childhood education, and solutions built to meet the evolving needs of child care businesses, Procare helps programs save time, stay organized, and build a stronger foundation for growth. For providers seeking a proven, purpose-built platform to simplify operations, strengthen family relationships, and support long-term business success, Procare Solutions stands out as a trusted, established leader in child care management software.




## Procare Solutions Reviews
  ### 1. Great, but takes a long time to learn all that the Procare software offers

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 07, 2024

**What do you like best about Procare Solutions?**

The online MyProcare Parent Portal is a great way for parents to add and update their children's weekly schedules.  And it's super nice that they can pay their bills through the portal as well.

**What do you dislike about Procare Solutions?**

Tuition Express frequently fails to post payments to random accounts when a parent pays online.  This is a HUGE headache because you must go into the accounts and manually enter the payments and then generate a deposit report.

**What problems is Procare Solutions solving and how is that benefiting you?**

Information management, timekeeping, child attendance, financial processes.  Saves a ton of time as compared to keeping physical records.

  ### 2. Makes Our Jobs Easier

**Rating:** 5.0/5.0 stars

**Reviewed by:** Barbara W. | Business Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2024

**What do you like best about Procare Solutions?**

We are able to enroll our kids and parents easily. The system is easy to use.

**What do you dislike about Procare Solutions?**

Downtime is rare, but when it happens, we are scrambling to get everything entered.

**What problems is Procare Solutions solving and how is that benefiting you?**

Right now, we only use it for basic enrollment and time-keeping. We are transitioning to ProCare Online and will use all of the features.

  ### 3. Great for Childcare Centers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amber P. | Director of Child Care, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 19, 2024

**What do you like best about Procare Solutions?**

I love the ease of use of the software. We use the desktop version and most of the information syncs to the engagement app. Parents find it easy to use as well.

**What do you dislike about Procare Solutions?**

The one downside is that not all the information that you would want to sync across platforms will sync. Most of the info however, is tracking items we have created.

**What problems is Procare Solutions solving and how is that benefiting you?**

They help me day to day to solve any issues a parent is having.

  ### 4. Procare has a long history of excellence-hopeful yet unsure future

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 28, 2024

**What do you like best about Procare Solutions?**

Procare Desktop has been a reliable and great way to track time cards and billing. We have been mostly happy customers and have used Procare for over 15 years. For much of that time, Procare has outshined all other options. We use the Procare desktop every day. Customer Support has improved, and we are seeing quicker responses than before.

**What do you dislike about Procare Solutions?**

Even with utilizing the training opportunities, the implementation of the Online version has been confusing and rocky. The greatest flaw is the Online and Desktop do not sync or "communicate" on all subjects. We want to try to utilize Procare Online since we have been forced to pay for it. But it has been a daunting task to undertake.

**What problems is Procare Solutions solving and how is that benefiting you?**

Procare Solution solves: time card tracking, billing tracking, generating reports for filing for various government services, safety through code building entry.

  ### 5. New Director for after school program. This has helped so much.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 07, 2024

**What do you like best about Procare Solutions?**

The ease for billing and attendance. Needing to figure out the scheduling aspect but I'm confident I'll get the hang of it.

**What do you dislike about Procare Solutions?**

I wish there was a better app for the employees and parents. That way I can go mobile easier between sites and other meetings.

**What problems is Procare Solutions solving and how is that benefiting you?**

There are some bugs needing to be fixed but we get emails about the process/progress. I like that.

  ### 6. Very Satisfied Customer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2024

**What do you like best about Procare Solutions?**

It has been such a helpful program for our company. We are able to conduct a variety of reports based on our school data and that ease of use is very important. Very user friendly and systematic way of tracking our student information. We use this software on a day to day basis and it keeps everything accounted for when reviewed by the state.

**What do you dislike about Procare Solutions?**

We don't have any complaints. It as been a positive investment for our company.

**What problems is Procare Solutions solving and how is that benefiting you?**

Keeps our important information for the students and families. We have emergency contacts, waitlist information, immunization records, roll call sheet and many other features that are very helpful for the program.

  ### 7. Procare makes everything easier!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Grace S. | Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2024

**What do you like best about Procare Solutions?**

What I like best about Procare is how easy and accessible everything is. There are so many different tools to use to enchance your experience. It is very user friendly for both the teachers and the parents. If you ever have questions the Procare team is super helpful and nice!

**What do you dislike about Procare Solutions?**

One thing I might change is to have more automatic information put onto new childrens profiles if they registered through procare all of the info should automatically go to the childs profile

**What problems is Procare Solutions solving and how is that benefiting you?**

Procare is helping and benefitting our billing aspect of everything. It is easy for parents to set up and easy for us to do

  ### 8. Childcare App

**Rating:** 4.0/5.0 stars

**Reviewed by:** Dajah J. | Pre-K Teacher, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 09, 2024

**What do you like best about Procare Solutions?**

I like that it's real time updates and I'm able to send and receive messages to families and staff. The features I enjoy the most are the mood section where I can pick a feeling and update the families on how their child is doing. This app is very user-friendly and. I use it daily and I like that I can do observations send videos, pictures, and update on how the child's day is going.

**What do you dislike about Procare Solutions?**

There are frequent server errors, so I am unable to use the app as well as families. it is also slow to upload pictures and videos sometime. A child picture doesn't match the name, but when you refresh it, it will fix itself.

**What problems is Procare Solutions solving and how is that benefiting you?**

Child's picture and name doesn't match sometimes.

**Official Response from Rana Zayed:**

> Thank you for taking the time to write a review of Procare.  We're sorry to hear you've had a poor experience with server errors on the app. Our team is always working to improve the performance and capabilities of the app, but there may be external factors such as the device and operating system version that could play a part in slow speeds. If you are able to clear any cached files for the app on your device, please try that and let our support team know if you're still struggling with slow speeds. We are happy to troubleshoot this for you if you reach out to your Procare Account Manager or even reach our general support at 1-800-964-1729 and we'd be happy to help. Thank you again!

  ### 9. We have used procare since we started our business 20 years ago.

**Rating:** 3.0/5.0 stars

**Reviewed by:** halle f. | Administrative Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 03, 2024

**What do you like best about Procare Solutions?**

Procare is a great software for managing our childcare center. We have used it for 20 years, and as it continues to improve, it gets better and better. The accounting features is our number one reason for staying with procare. All other platforms are always missing one piece that Procare has. Being able to manage staff, families and accounting all in one place truly makes our job easier. Once learning and understanding the platforms it is very user friendly. Procares support team is great, very responsive and very helpful.

**What do you dislike about Procare Solutions?**

Even though we love most things about Procare, we do wish it had some features so that we could eliminate all other systems. Such as a two-way communication between the parents and admin outside of the app. Having a way to send a mass email to all of the parents and having them just respond to the email it came from.

**What problems is Procare Solutions solving and how is that benefiting you?**

How to manage all personel attending or wokring for us. Organizing finances. Attendance with the two way sync from the app.

  ### 10. User Friendly!

**Rating:** 4.0/5.0 stars

**Reviewed by:** ESMERALDA G. | Executive Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 11, 2024

**What do you like best about Procare Solutions?**

Procare Solutions is very user friendly with amazing Customer Support.

**What do you dislike about Procare Solutions?**

Downside to Procare is having to purchase features seperately.

**What problems is Procare Solutions solving and how is that benefiting you?**

Procare allows Management staff to be more effcient and manage their time better.

  ### 11. Procare keeps us organized with families and staff

**Rating:** 5.0/5.0 stars

**Reviewed by:** bethany n. | owner, teacher, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2024

**What do you like best about Procare Solutions?**

I like that all staff can check on students

**What do you dislike about Procare Solutions?**

I would like more templates and fonts onnewsletter

**What problems is Procare Solutions solving and how is that benefiting you?**

Parents can check on their children at any time of the day

  ### 12. It works well besides it comes to the repair

**Rating:** 4.0/5.0 stars

**Reviewed by:** xiaodan G. | Teacher, admin, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 07, 2024

**What do you like best about Procare Solutions?**

The daily update platform is my favorite part.

**What do you dislike about Procare Solutions?**

When it comes to repairs, especially invloves hardware and software together, it is hectic to coordinate the repair.

**What problems is Procare Solutions solving and how is that benefiting you?**

Procare helps save time and paper compared to the daily update sheet, and it is easy to check in and check out electronically.

  ### 13. Procare "the Solution"

**Rating:** 3.0/5.0 stars

**Reviewed by:** Peter B. | Business Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2024

**What do you like best about Procare Solutions?**

We like that Procare Solutions has everything we need to run and manage a sucessful child care business at multple sites. We use Procare daily. The tech support is great.

**What do you dislike about Procare Solutions?**

The reporting is not flexible. There are many to choose from but can not be modified. We have had limitations working with both desktop and could versions. Customer service phone has long wait times.

**What problems is Procare Solutions solving and how is that benefiting you?**

Procare is our complete solution for the day to day operations of our center, billing, accounting and communication with our staff and parents.

  ### 14. I have had a good experience using Procare

**Rating:** 3.5/5.0 stars

**Reviewed by:** Kenzie E. | Director of Childcare, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 19, 2024

**What do you like best about Procare Solutions?**

I love having everything in one location, billing, clocking in and out, parent communication, lessons, documentation, etc. Customer support has  been amazing. We use Procare all day everyday for clocking in and out, parent communication, EVERYTHING. Implementation of procare was easy, we have used this software application from day one of us opening.

**What do you dislike about Procare Solutions?**

Their partnership with Learning Beyond Paper could use some improvements.

**What problems is Procare Solutions solving and how is that benefiting you?**

Staying up to date on licensing requirements, billing, security.

  ### 15. A great way to keep track of attendance

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jennifer  K. | Assistant Director/Lead Teacher Infant Room, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 01, 2024

**What do you like best about Procare Solutions?**

It's easy for parents to sign in /out and easy for us to do it should they forget. It's an easy way to communicate with parents so you are sure they get the information.  It does alot of different things for us and eliminates using sticky notes

**What do you dislike about Procare Solutions?**

The only draw back is when the site is having problems which hasn 't happened too often

**What problems is Procare Solutions solving and how is that benefiting you?**

It makes attendance so much more streamline. It's easy to access and find the information we need on a child or parents without a special trip to the file cabinet or computer

  ### 16. Great Comprehensive Childcare Management System

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rachel S. | Executive Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 08, 2024

**What do you like best about Procare Solutions?**

Convenience of data, documents and billing all in one place.

**What do you dislike about Procare Solutions?**

Draft Newsletters are viewable by all staff. Newsletters should be separated by folder per class/group to make it easier to find. Admin. need to be able to note who could see it. Newsletters should be able to be viewed on the app. 
Icons are needed for labelling children and families should not allowed to remove parents.

**What problems is Procare Solutions solving and how is that benefiting you?**

Comprehensive Chilcare management

  ### 17. All in one product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ann L. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 08, 2024

**What do you like best about Procare Solutions?**

The ability to use one system for accounting, employee and student managementy.

**What do you dislike about Procare Solutions?**

The process for setting up registrations is limiting.

**What problems is Procare Solutions solving and how is that benefiting you?**

Procare Solutions had streamlined and simplified the accounting process.

  ### 18. Resurrection Early Childhood Review

**Rating:** 3.0/5.0 stars

**Reviewed by:** Emily B. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 05, 2024

**What do you like best about Procare Solutions?**

What I like the most about Procare solutions is being able to connect with families via newsletter. I like that it sends it via email so even if the parent does not have the app, they still get the newsletter.

**What do you dislike about Procare Solutions?**

I would say I like the least about procare solutions is that the app doesn't always connect to the desktop and vice versa. It is hard to keep accurate attendance when those two things are not properly communicating with each other.

**What problems is Procare Solutions solving and how is that benefiting you?**

Procare helps keep our tracking for students current and is a user friendly (on the desktop) area to enter in all the children's information.

  ### 19. Classroom management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 10, 2024

**What do you like best about Procare Solutions?**

I like Procare because it is easy to use and easy to stay on top of things to know how many kids I have throughout the day

**What do you dislike about Procare Solutions?**

There's nothing I don't like about They're only thing that I think there's a problem sometimes it could

**What problems is Procare Solutions solving and how is that benefiting you?**

Procare consul multiple problems

  ### 20. We love Procare!

**Rating:** 5.0/5.0 stars

**Reviewed by:** braleigh c. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 17, 2024

**What do you like best about Procare Solutions?**

We have used Procare for several years now and have grown exponentially since our first use with it. We now have 3 centers and procare has made it very easy to integrate each new center & make them all manageable. We love the features of the app.

**What do you dislike about Procare Solutions?**

I wish the app was a little easier to navigate as far as switching between centers (it's just tedious) but overall nothing to dislike

**What problems is Procare Solutions solving and how is that benefiting you?**

Management of the classroom ratios & children. We are able to see very easily who needs to be where at any given time to keep within ratio

  ### 21. Would highly recommend to other centers

**Rating:** 4.5/5.0 stars

**Reviewed by:** christine s. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 19, 2024

**What do you like best about Procare Solutions?**

That you can keep track of all information and tuition for students as well as keep track of everything for staffing and payroll.

**What do you dislike about Procare Solutions?**

That you can not input any other sorce of income other then tuition into procare. If your do it all gets lumped into tuition, even if it is not tuition

**What problems is Procare Solutions solving and how is that benefiting you?**

Keeping track of tuition, attendance, documention, staffing, staff hours, staff benifit time, and payroll.

  ### 22. Everyday uses that make our jobs easier!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lindsey A. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2024

**What do you like best about Procare Solutions?**

Super helpful when it comes to attendance, tracking, billing, reports, etc! Easy for the staff to manage!

**What do you dislike about Procare Solutions?**

Licensing forms have not been intergrated, if they have it is not very user friendly.

**What problems is Procare Solutions solving and how is that benefiting you?**

Attendance is a big one! Makes tracking attendance so much easier!

  ### 23. Best Childcare Software Around

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jessi H. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 09, 2024

**What do you like best about Procare Solutions?**

It allows me to manage my online waiting list, enroll new families and charge tuition all in one system

**What do you dislike about Procare Solutions?**

The sync up between the desktop and the cloud service does not always match

**What problems is Procare Solutions solving and how is that benefiting you?**

They have elevated the parent/teacher communication through the app and allow our teachers to send pictures with learning links attached to better inform the parents of their child's development

  ### 24. Overall ProCare is great!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sarah D. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 19, 2024

**What do you like best about Procare Solutions?**

I like the digital, paperless, signing in and out. We also really like the name to face feature! Overall the customer support has alwasy been good.

**What do you dislike about Procare Solutions?**

I wish you were able to digitally on the app sign incident reports on the parents end.

**What problems is Procare Solutions solving and how is that benefiting you?**

Paper filing can get bulky; ProCare has really helped with this. Also family messaging and communication has been improved by using ProCare.

  ### 25. Procare- time saver!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jessica B. | Director of Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 04, 2024

**What do you like best about Procare Solutions?**

Invoice templates are easy to set up and get sent.

**What do you dislike about Procare Solutions?**

I would like to be able to send statements and invoices due reminders all at one time and not individually.

**What problems is Procare Solutions solving and how is that benefiting you?**

The amount of time spent billing and taking and tracking payments.

  ### 26. Procare has been overall a great program.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2024

**What do you like best about Procare Solutions?**

I like that everything is integrated with each other. Between our Procare Connect, desktop, and even the front access entry.

**What do you dislike about Procare Solutions?**

It could use more up-to-date features like emojis or being able to heart photos. For some reason, parents enjoy those. The documents feature we do not use often as it can get confusing for a lot of parents.

**What problems is Procare Solutions solving and how is that benefiting you?**

We love how most platforms are integrated with one another. Its nice to not have to input information 2-3 times.

  ### 27. Must have childcare management software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Clara N. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 17, 2024

**What do you like best about Procare Solutions?**

Procare Software helps me to management my staff to student ratio.  Procare has an easy to use billing process and the amount and quality of the reports that can be produced are extensive.

**What do you dislike about Procare Solutions?**

If the date input is not consistent from screen to screen the data or reports can be incorrect.  But once you understand the system and the correct way to input data, the reports are fantastic

**What problems is Procare Solutions solving and how is that benefiting you?**

Procare has helped me to project enrollments and staffing needs.  I use Procare to assist with my budget and to track my enrollments and staff schedules.

  ### 28. Procare is great

**Rating:** 5.0/5.0 stars

**Reviewed by:** Darcie B. | Licenced Daycare Provider, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2024

**What do you like best about Procare Solutions?**

Procare has made billing so easy and has decreased the time I spend weekly on paperwork.

**What do you dislike about Procare Solutions?**

I wish we could set up automatic late fees for non payment.

**What problems is Procare Solutions solving and how is that benefiting you?**

Procare is saving me time and allowing more time with the kids.

  ### 29. Procare put all our needs in one platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lorrie F. | Preschool Co-Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 16, 2024

**What do you like best about Procare Solutions?**

We really like that we can recieve payments, store records and attendance, and communicate with parents all on one platform.  The parent app is user friendly and the administrators like being able to see teacher/parent communication.

**What do you dislike about Procare Solutions?**

We wish there was a better way to share pictures/video with parents and that we could send multiple pics at once (maybe in an album) and parents could comment.

**What problems is Procare Solutions solving and how is that benefiting you?**

Billing, attendence, parent communication.  It is great to have it all in one place.

  ### 30. Procare helps to streamline our business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carolyn P. | Business Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2024

**What do you like best about Procare Solutions?**

It is easy to use and help is easy to get!

**What do you dislike about Procare Solutions?**

There is nothing as of yet to dislike about Procare.

**What problems is Procare Solutions solving and how is that benefiting you?**

I spend less time with the task of tuition billing, this product makes it very easy every month.

  ### 31. Procare for pros

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sarah G. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 19, 2024

**What do you like best about Procare Solutions?**

It's very easy to use and affordable. Parents love it too

**What do you dislike about Procare Solutions?**

The only thing I don't like is that it doesn't notify me when parents send messages

**What problems is Procare Solutions solving and how is that benefiting you?**

It's making it easy for me to collect payment as it does all the work for me. It also keeps great records so come tax time I can easily show presents what they paid

  ### 32. Robust

**Rating:** 5.0/5.0 stars

**Reviewed by:** Randy R. | CBO, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 19, 2024

**What do you like best about Procare Solutions?**

Robust products, very functioanl and user friendly. Exceptional training options and customer service.

**What do you dislike about Procare Solutions?**

Would like to see expanded budget functions to use with annual budget planning.

**What problems is Procare Solutions solving and how is that benefiting you?**

Accounting, billing functions. Account tracking. Communication function between administration, staff and families. Time and money saving and satisfied families and staff - increases profits, customer satisfaction, staff morale and retention of both. Grows our business.

  ### 33. Procare Review

**Rating:** 3.5/5.0 stars

**Reviewed by:** DD M. | STEAM Program Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 04, 2024

**What do you like best about Procare Solutions?**

It is helpful to have all student data housed in one spot.

**What do you dislike about Procare Solutions?**

Better searchable options when entering new students (active vs. inactive) in a new program.

**What problems is Procare Solutions solving and how is that benefiting you?**

Being able to house and acess student date across all programs.

  ### 34. ProCare Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sue A. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2024

**What do you like best about Procare Solutions?**

Commuication with parents is at everyones fingertips.

**What do you dislike about Procare Solutions?**

Using some of the reports.  Not as customizable as I would like to fit my needs.

**What problems is Procare Solutions solving and how is that benefiting you?**

We use Procare for attendance, parent accounts and communicating with parents and teachers.

  ### 35. Procare

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 12, 2019

**What do you like best about Procare Solutions?**

The simplicity of the program. Very user friendly and if you need support, they are very responsive. Love the options of all the different modules.

**What do you dislike about Procare Solutions?**

There is nothing that I do not like about procare. 

**What problems is Procare Solutions solving and how is that benefiting you?**

Procare is used to track the children enrolled in our program. The benefit of the software is the simplicity of it. 

  ### 36. There’s always something broken

**Rating:** 3.0/5.0 stars

**Reviewed by:** venessia b. | Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 16, 2024

**What do you like best about Procare Solutions?**

I like that everything is in one spot i.e. the parent messaging posting curriculum, photos, menu accounting, parent information, etc.

**What do you dislike about Procare Solutions?**

What I like most most about Procare is that there's always something wrong with it. There is always down or something always going on or there's always glitches. It's not very user-friendly when everything keeps going off.

**What problems is Procare Solutions solving and how is that benefiting you?**

By keeping everything together and one place i.e. curriculum parent payment parent information child starts things like that

**Official Response from Rana Zayed:**

> Hi Venessia, Thank you for your feedback and we're sorry to hear you're experiencing glitches. We are happy to troubleshoot this with you so that you get the most out of your Procare software.  Please email me at rzzayed@procaresoftware.com and I will get you in touch with your Account Manager.  Thank you again for being a Procare customer and we hope to make your experience worthy of 5 stars going forward!

  ### 37. An all in one solution for our school.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lari M. | Program Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2024

**What do you like best about Procare Solutions?**

The flexibility to handle so many aspects of how we run our school.

**What do you dislike about Procare Solutions?**

The start up process was extensive. However, after the learning curve it is very intuitive.

**What problems is Procare Solutions solving and how is that benefiting you?**

Accounting, Parent Communication, Registration, Attendance, Records keeping

  ### 38. Procare is very user friendly

**Rating:** 4.0/5.0 stars

**Reviewed by:** Danielle C. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2024

**What do you like best about Procare Solutions?**

I like that Procare is one place for all of our needs.  Billing, communication, attendance, daily activities, etc.

**What do you dislike about Procare Solutions?**

I wish there was a better way to customize teacher accessibility options .

**What problems is Procare Solutions solving and how is that benefiting you?**

None at the moment.

  ### 39. Must have

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jackie U. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 07, 2024

**What do you like best about Procare Solutions?**

So easy to use for both parents and school.  Great customer service.

**What do you dislike about Procare Solutions?**

I wish it was integrated with ADP. We do not use GUSTO,

**What problems is Procare Solutions solving and how is that benefiting you?**

Billing/Next day Tuition funds.  Parent communication and student attendance

  ### 40. Satisified

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 19, 2024

**What do you like best about Procare Solutions?**

I like all the options that are available on the Procare Desktop application. I think that being able to customize so much and pull so many different reports has been very useful.

**What do you dislike about Procare Solutions?**

I wish that Procare Online had the ability to print whole "files" for a child, which included the child's daily activities, messages and other options since enrollment. Often times we need to pull all those for different issues/incidents that come up, and it typically involves a lot of time and screenshots.

**What problems is Procare Solutions solving and how is that benefiting you?**

Procare covers all the required licensing requirements for documenting and tracking.

  ### 41. Procare makes things easier!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 10, 2024

**What do you like best about Procare Solutions?**

Procare is convenient and user friendly.

**What do you dislike about Procare Solutions?**

There isn't anything I don't like about procare.

**What problems is Procare Solutions solving and how is that benefiting you?**

Procare has been a one stop shop for my childcare operations management system, it has saved me hours of administrative work. It's convenient and user friendly. I highly recommend Procare if Childcare owners want to streamline their operations.

  ### 42. Would reccomend!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stella A. | Executive Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 04, 2024

**What do you like best about Procare Solutions?**

Procare makes the day-to-day operations easily manageable.

**What do you dislike about Procare Solutions?**

Sometimes there are technical issues just like any other product/service. Typically resolved quickly.

**What problems is Procare Solutions solving and how is that benefiting you?**

Attendance, Check-In, Billing, Schedules -- everything! ProCare makes staying in business possible.

  ### 43. Long time user of Procare

**Rating:** 4.0/5.0 stars

**Reviewed by:** gabrielle w. | Executive Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 04, 2024

**What do you like best about Procare Solutions?**

The family communication. Ease of use. Billing.

**What do you dislike about Procare Solutions?**

Long customer service wait times. We have had trouble with our menus feature.

**What problems is Procare Solutions solving and how is that benefiting you?**

Messaging to families. You can also use text when necessary. Great notifications.

  ### 44. Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lauren S. | Preschool Teacher, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 18, 2024

**What do you like best about Procare Solutions?**

The app is easy to navigate and very useful to communicate with parents (without giving them my cell phone number). We use it to track attendance at my preschool.

**What do you dislike about Procare Solutions?**

Nothing - it has worked very well. There were some issues with the app disconnecting early on, but that has been resolved.

**What problems is Procare Solutions solving and how is that benefiting you?**

It eases the burden on the front desk since parents can easily send messages rather than call.

  ### 45. Good Program

**Rating:** 4.5/5.0 stars

**Reviewed by:** Desirae C. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2024

**What do you like best about Procare Solutions?**

Great capabilities for what is need in childcare

**What do you dislike about Procare Solutions?**

There are extremely long wait times when you need support

**What problems is Procare Solutions solving and how is that benefiting you?**

Great communications, easy bill processing, and great communication capabilities

  ### 46. Works for what we need

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jyl L. | Office Admin, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 24, 2024

**What do you like best about Procare Solutions?**

Customer support chat is super fast and helpful. User interface is very easy and the learnign curve to get the software operating effectively is quick. I use the software daily and have no major issues.

**What do you dislike about Procare Solutions?**

Can't track staff vacation within the software. Reporting and filtering could be more robust. Wish you could pull reports using Tagging. Wish here were custom fields for immunization and medical record expiration dates.

**What problems is Procare Solutions solving and how is that benefiting you?**

Online billing and classroom management. Staff timecards as well.

  ### 47. Procare solutions had made my job easier and organized.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maria M. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2024

**What do you like best about Procare Solutions?**

What is most helpful about Procare Solutions is the Tuition express and text message feature.

**What do you dislike about Procare Solutions?**

What I dislike about Procare Solutions is the new purple format. Also, I wish that I can send more then 140 characters on the text messaging feature.

**What problems is Procare Solutions solving and how is that benefiting you?**

currenlty there are no problems that need to be fixed. I know that they're always updating the software and that benefits everyone.

  ### 48. I like Procare

**Rating:** 5.0/5.0 stars

**Reviewed by:** Suzanne S. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2024

**What do you like best about Procare Solutions?**

The ability to use the app to make communicating with families easy.

**What do you dislike about Procare Solutions?**

I wish the online version was easier to reinroll families.

**What problems is Procare Solutions solving and how is that benefiting you?**

I am not sure.

  ### 49. Choose ProCare, you won't regret it!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Doniqua B. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2024

**What do you like best about Procare Solutions?**

Its organized, boost family engagement and easy to operate. Customer support is always avaialble and easy to talk to and they try to fix the problems right away.

**What do you dislike about Procare Solutions?**

The only downside I have experienced is the app crashing a few times but that was not that big of a deal.

**What problems is Procare Solutions solving and how is that benefiting you?**

Payments and tracking attendance. They are keep immunizations on records which is always great to have if a paper copy somehow goes missing. It's just an overrall great program.

  ### 50. Procare Solutions an administrators online assistant.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2024

**What do you like best about Procare Solutions?**

Procare meets my needs rather it is for quick daily  classroom tracking, employee payroll, parent reminders, and forecasting. I haven't even mentioned all the other capabilities!

**What do you dislike about Procare Solutions?**

If I had one thing to say would be the having to sign in again after a period of time however I do know that is a security feature.

**What problems is Procare Solutions solving and how is that benefiting you?**

Employees payroll 
Child attendance 
Room tracking 
Parent requests


## Procare Solutions Discussions
  - [What is Procare used for?](https://www.g2.com/discussions/procare-what-is-procare-used-for) - 1 comment
  - [What is Sandbox Software used for?](https://www.g2.com/discussions/what-is-sandbox-software-used-for) - 1 comment
  - [How much does procare cost?](https://www.g2.com/discussions/how-much-does-procare-cost) - 1 comment
  - [Who is procare?](https://www.g2.com/discussions/who-is-procare) - 1 comment
  - [Does procare have an app?](https://www.g2.com/discussions/does-procare-have-an-app) - 1 comment

- [View Procare Solutions pricing details and edition comparison](https://www.g2.com/products/procare-solutions/reviews?page=5&section=pricing&secure%5Bexpires_at%5D=2026-07-19+14%3A19%3A13+-0500&secure%5Bsession_id%5D=e3896d75-efdc-462f-b05c-d4073b709bda&secure%5Btoken%5D=c903c75def8c0b56f8902c6c84d8a1007c452face565add24aba0984715fc2b6&format=llm_user)
## Procare Solutions Integrations
  - [Faire – QuickBooks Online - QBO](https://www.g2.com/products/faire-quickbooks-online-qbo/reviews)
  - [Gusto](https://www.g2.com/products/gusto/reviews)
  - [LineLeader by ChildcareCRM](https://www.g2.com/products/lineleader-by-childcarecrm/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Tuition Express](https://www.g2.com/products/tuition-express/reviews)

## Procare Solutions Features
**Agentic AI - Child Care**
- Autonomous Task Execution
- Multi-step Planning
- Proactive Assistance

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