--- title: Procare Solutions Reviews meta_title: 'Procare Solutions Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 398 reviews by the users' company size, role or industry to find out how Procare Solutions works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 398 scale: '5' date_modified: '2026-07-17' parent_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry --- # Procare Solutions Reviews **Vendor:** Procare Software **Category:** [Child Care Software](https://www.g2.com/categories/child-care) **Average Rating:** 4.4/5.0 **Total Reviews:** 398 ## About Procare Solutions For more than 30 years, Procare Solutions has been a trusted leader in child care management software, helping child care centers, preschools, schools, and early learning programs operate more efficiently and serve families with confidence. Built specifically for the child care industry, Procare is designed to support the real day-to-day needs of providers, from managing administrative tasks to strengthening communication and improving the overall experience for staff and families. More than 40,000 customers have chosen Procare as their partner in running successful, high-quality child care programs. Procare’s solutions help programs streamline the essential functions that keep their businesses running, including enrollment, attendance tracking, billing and payments, reporting, and family communication. By bringing these critical workflows onto a single connected platform, Procare helps reduce manual tasks, improve operational visibility, and create more efficient processes across the organization. This allows child care providers to spend less time on paperwork and back-office complexity and more time focused on supporting their staff, their families, and the children in their care. In an industry where safety, compliance, organization, and trust matter every day, Procare delivers the tools and support providers need to manage their business with greater confidence. With decades of industry experience, a strong reputation in early childhood education, and solutions built to meet the evolving needs of child care businesses, Procare helps programs save time, stay organized, and build a stronger foundation for growth. For providers seeking a proven, purpose-built platform to simplify operations, strengthen family relationships, and support long-term business success, Procare Solutions stands out as a trusted, established leader in child care management software. ## Procare Solutions Reviews ### 1. Elm Tree loves Procare! **Rating:** 5.0/5.0 stars **Reviewed by:** Maggy F. | Center Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2025 **What do you like best about Procare Solutions?** Procare has really been helpful for a small business. It helps us connect with parents on a daily basis and send updates about what their kids are doing in the classroom. It also allows us to communicate with them in real time. **What do you dislike about Procare Solutions?** We haven’t run into any cons in regards to Procare. If I did have to choose something it would be The tab where you can schedule staff I just wish that you could add in brakes and see the schedule in the app rather than having to print it out. **What problems is Procare Solutions solving and how is that benefiting you?** Procare helps us communicate with parents mostly, this is a benefit because then we don’t have to hand out our personal phone numbers and email addresses. ### 2. Non-profit childcare review **Rating:** 3.5/5.0 stars **Reviewed by:** Michele C. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2025 **What do you like best about Procare Solutions?** We love the price and ease of use of the program. We use the program daily. The ease of implementation was great. **What do you dislike about Procare Solutions?** We would love if some of the reports included more details, such as grade and school. We asked for these before and there have been no changes. The reports are also a little hard to find. **What problems is Procare Solutions solving and how is that benefiting you?** Procare allows us to have a parent portal and payment options. It also allows us to keep records of the children and their families. We would love more reports to be able to filter classrooms more. ### 3. Updates to Procare result in efficient data and reports **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2023 **What do you like best about Procare Solutions?** Procare's recent update allows you to create your own reports and get real time data which is very helpful. **What do you dislike about Procare Solutions?** I would love the ability to choose multiple dates on the calendar instead of having to do it one day at a time. **What problems is Procare Solutions solving and how is that benefiting you?** Communicating with families, I love we can have messages pop up when they sign in-for example closure reminders, reminders about paperwork being due, etc. ### 4. Easy-to-Use Web-Based Platform for Managing Student, Staff, and Family Data **Rating:** 5.0/5.0 stars **Reviewed by:** Rachelle P. | Registrar/Finance Clerk, Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2026 **What do you like best about Procare Solutions?** The product is easy to use and web-based, which makes it simple to access. I also like the ability to connect data with families and to manage student, staff, and family data all in one place. They also allow parents and staff to sign in both remotely and while on campuses. The customer support offered and trainings also make ProCare easy to implement and use. It integrates payroll and other HR systems well. **What do you dislike about Procare Solutions?** The system goes down fairly often, and it also won’t let you log in from more than one place at a time. **What problems is Procare Solutions solving and how is that benefiting you?** I use it to enter student, family, and staff data, and it helps me complete my daily work efficiently and effectively. ### 5. Procare: Streamlined Child Care Management with Intuitive Tools and Family-Friendly Access **Rating:** 5.0/5.0 stars **Reviewed by:** Sharon M. | Executive Director, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Procare Solutions?** At CCDP, we appreciate how Procare streamlines the complex demands of multi-site child care management. The platform makes it easy to track attendance, manage tuition, and communicate with families—all in one place. What we like most is how Procare helps us stay compliant while saving time. The reporting tools are clear and customizable, which is essential for audits and subsidy documentation. Staff find the interface intuitive, and families love the mobile access. It’s a system that supports both operational excellence and meaningful connection. **What do you dislike about Procare Solutions?** While Procare offers strong tools for operations and family engagement, its limited integration with academic platforms like Creative Curriculum has been a challenge for us. As a multi-site program, we rely on Creative Curriculum for lesson planning, assessment, and documentation. The lack of seamless data sharing between Procare and our academic system means staff often have to duplicate entries or toggle between platforms, which can be time-consuming and prone to error. We’d love to see future enhancements that support smoother integration with widely used early childhood education tools. **What problems is Procare Solutions solving and how is that benefiting you?** Procare Solutions helps us manage the operational complexity of running multi-site child care programs. It solves problems related to attendance tracking, tuition billing, staff scheduling, and subsidy documentation—all areas that require accuracy, compliance, and efficiency. By centralizing these functions, Procare reduces manual workload, minimizes errors, and improves our ability to meet regulatory requirements. This allows our leadership team to focus more on supporting staff, engaging families, and advancing our mission, rather than getting bogged down in paperwork and fragmented systems. ### 6. Disappointed After 21 Years of Loyalty **Rating:** 0.5/5.0 stars **Reviewed by:** Amanda L. | Owner and Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2025 **What do you like best about Procare Solutions?** When Procare is actually working correctly — which is almost never these days — it truly makes running our center so much easier. The system itself is very user-friendly and capable of handling everything from attendance and daily reports to billing and parent communication all in one place. The Procare app is great for keeping families connected and makes payments and invoicing simple and efficient. When it functions as it should, it runs the entire center seamlessly. Unfortunately, those moments have become rare, and it’s frustrating that such a great system isn’t reliable anymore. **What do you dislike about Procare Solutions?** As a long-time Procare user, it’s been really disappointing to see how unreliable the system has become. Lately, it feels like it’s down more often than it’s working. When problems come up, they can’t be fixed without calling support, and the hold times are outrageous — anywhere from 45 minutes to over two hours with no call-back option. Even after reaching someone, most issues can’t be resolved right away, and you’re left waiting days or even a week for help. For a system that runs our entire center, that’s unacceptable. The lack of reliability and customer care is truly discouraging. **What problems is Procare Solutions solving and how is that benefiting you?** As a Procare user of over 21 years, I can honestly say this system has gone downhill in every way. What used to be a dependable, time-saving tool for our childcare center has now become a constant source of frustration. The system goes down frequently, and when it does, nothing can be fixed without contacting support — which means sitting on hold for 45 minutes to over two hours with no call-back option. Even after finally reaching someone, most issues aren’t resolved right away. You’re left waiting days, sometimes even a week, for help. What’s worse is that Procare doesn’t seem to be solving any of these issues — only creating bigger ones. Every update seems to bring more glitches, more downtime, and less reliability. At this point, the program isn’t benefiting our center at all. It’s become unreliable, inefficient, and nearly impossible to depend on for daily operations. After two decades of loyalty, it’s incredibly disappointing to see how little Procare seems to value its long-term customers or the vital role its software plays in childcare businesses. ### 7. Great Integration, But Customer Support Wait Times Need Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Shannon M. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2025 **What do you like best about Procare Solutions?** We like the family engagement app and that is able wot work together with the Procare Desktop version. We use this for payroll, children and family data. **What do you dislike about Procare Solutions?** I wish they had more employees in customer support. If tucker the chat bot is not able to help me then I have to call and wait on hold. I was on hold last week for over 2 1/2 hours and I was caller number 20. **What problems is Procare Solutions solving and how is that benefiting you?** We have the family engagement app that we are able to message families and staff members as well. We are working to change fully over to the online tracking information instead of doing it on paper and online. I do like that the time clock also ties directly into the Procare desktop so once they clock in, I am able to see it immediately. We also use the security door which helps all feel safer. ### 8. ProCare Makes Daily Tasks Easy, But Needs Smoother Tuition Updates **Rating:** 4.5/5.0 stars **Reviewed by:** robyn d. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2025 **What do you like best about Procare Solutions?** We use ProCare daily. It is easy to use, user friendly for both staff and parents. When signing up, ProCare the implementation was so great on helping us get all set up and running. We love ProCare for many reasons. First, the price is great, especially for smaller schools. There are a lot of features such as messaging parents, sending notes, sending ouch reports, letting parents know their child's mood, how the student ate/naps/ diaper changes, and much more! **What do you dislike about Procare Solutions?** I do wish something would automatically be applied such as late fees on tuition. We do increase tuition annually, and the way we have to change the tuition is a lot of steps and some extra work. There are occasionally bugs, which makes it harder for sign-in/out and messaging. **What problems is Procare Solutions solving and how is that benefiting you?** They are often updating their software which give new features that we love. ### 9. Versatile Yet Buggy Childcare Management Tool **Rating:** 3.0/5.0 stars **Reviewed by:** Kareem R. | Executive Director, Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2025 **What do you like best about Procare Solutions?** I appreciate that Procare Solutions is an all-in-one solution, allowing us to replace multiple systems that were previously needed for different functionalities. It consolidates features that were once spread across three distinct systems, handling billing, registration, and parent communications all in one platform. This integration provides the convenience of having one central login, significantly streamlining our daily operations. It also facilitates mass communication with staff and efficiently manages our child care center by tracking staff hours, which aids in better workforce management. **What do you dislike about Procare Solutions?** Procare Solutions is still very buggy, with features and functionalities that don't work as expected, causing regular disruptions. The support is subpar, with problems often remaining unsolved or taking months to address. As a Canadian school, we find our needs unmet, especially concerning tax-related features, forcing us to handle these matters manually. Additionally, the lack of integrations with other tools or software limits our ability to connect Procare Solutions with our existing systems. **What problems is Procare Solutions solving and how is that benefiting you?** I use Procare Solutions to manage classrooms, children, and parent interactions. It consolidates billing, registration, and communication in one platform, replacing multiple systems, tracking staff hours, and streamlining daily tasks. ### 10. Thumbs Up for Procare! **Rating:** 5.0/5.0 stars **Reviewed by:** Lynn F. | Director of Preschool, Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2025 **What do you like best about Procare Solutions?** It is difficult to choose the "best" from so many valuable aspects. For our families, the communication, both verbal and visual, may be the most important. But, the platform helps me, the director manage almost every aspect of the record keeping, communication, financial and business needs. **What do you dislike about Procare Solutions?** There is truly no downside, other than perhaps the use of online credit/debit card payments from our families, which is totally optional. Instead, we use online checking account payments and the fee is minimal- almost all of our parents use it and we are able to cover the fee. **What problems is Procare Solutions solving and how is that benefiting you?** Allows easy set up of recurring invoices and individual payment records. It keeps individual student records with access from both our families and us. Procare allows us to keep an updated calendar of events that our families can frequently check. The system notifies families when messages are sent and allows us to send out videos and pictures of our school day in real time. The system is easy to navigate and the Customer Care team is responsive and knowledgeable. We use Procare for a 2 layer, secure check-in/out system that captures and stores the information. Procare saves me time and helps me keep more accurate records in all that I do. ## Procare Solutions Discussions - [What is Procare used for?](https://www.g2.com/discussions/procare-what-is-procare-used-for) - 1 comment - [What is Sandbox Software used for?](https://www.g2.com/discussions/what-is-sandbox-software-used-for) - 1 comment - [How much does procare cost?](https://www.g2.com/discussions/how-much-does-procare-cost) - 1 comment - [Who is procare?](https://www.g2.com/discussions/who-is-procare) - 1 comment - [Does procare have an app?](https://www.g2.com/discussions/does-procare-have-an-app) - 1 comment - [View Procare Solutions pricing details and edition comparison](https://www.g2.com/products/procare-solutions/reviews/procare-solutions-review-4119219?section=pricing&secure%5Bexpires_at%5D=2026-07-17+12%3A10%3A14+-0500&secure%5Bsession_id%5D=914aa811-e851-40ac-af8b-b870179449c9&secure%5Btoken%5D=ec7eea1f25b17dcdb5416857d4bcd2da7e85b6053a5f98c0279a296934e48a5a&format=llm_user) ## Procare Solutions Integrations - [Faire – QuickBooks Online - QBO](https://www.g2.com/products/faire-quickbooks-online-qbo/reviews) - [Gusto](https://www.g2.com/products/gusto/reviews) - [LineLeader by ChildcareCRM](https://www.g2.com/products/lineleader-by-childcarecrm/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Tuition Express](https://www.g2.com/products/tuition-express/reviews) ## Procare Solutions Features **Agentic AI - Child Care** - Autonomous Task Execution - Multi-step Planning - Proactive Assistance ## Top Procare Solutions Alternatives - [brightwheel](https://www.g2.com/products/brightwheel/reviews) - 4.6/5.0 (151 reviews) - [Lillio (formerly HiMama)](https://www.g2.com/products/lillio-formerly-himama/reviews) - 4.7/5.0 (79 reviews) - [Tadpoles](https://www.g2.com/products/tadpoles/reviews) - 4.6/5.0 (19 reviews)