RA
Sr IT Analyst
Enterprise (> 1000 emp.)
"Progress defined, and room for improvement, but close to indispensible"
5/5
What do you like best about PrinterLogic?

* Ease of use to provision and maintain on-network and off-network printers as needed.

* Allowing for printer management at remote events with the PrinterLogic IRS.

* Automatically deploying printer drivers and settings the moment someone connects to the network that the printer is on.

* User Interface helps with it's simplicity and ease of use.

* Integrates well with both current and new printers added to the printer fleet.

* Remote performance is increased with the IRS, making things even more transparent.

* The UI + the intergration + ease of use + IRS makes it an ideal tool to have on the road going forward.

* Making printer support at any event 'night and day' easier. Review collected by and hosted on G2.com.

What do you dislike about PrinterLogic?

* Updates, upgrades, and refinements have made PrinterLogic a different tool than the last time I wrote about PrinterLogic. I think the ability to upload and update drivers is probably the least liked task in using PrinterLogic. If there's a way to perform this task automatically, including the firmware updates for units in the printer fleet would go a long way to making PrinterLogic beyond indispensible. Review collected by and hosted on G2.com.

Response from Brock Faucette of PrinterLogic

Hi Randy,

We appreciate the nice review of PrinterLogic and glad it's easy to use and working well for your team. Also, thanks for the constructive feedback about your desire for a more streamlined process for driver/device updates and about the config files. I'll pass along your thoughts to the appropriate teams. If you ever need our award winning support team, please contact us.

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