Prevail is very easy to use and implementation was simple with the help of customer support. It is used all day every single day and the features it has are great. You can make changes and tailor it to your company's specific needs, which is great. It integrates perfect with other software programs we use like Outlook and others so that also makes it so much better Review collected by and hosted on G2.com.
I do not think I can think of anything right now I dislike or would change, maybe just when changing user settings for backgrounds and stuff, if it would no longer freeze my program. I haven't tried it lately due to the fear of freezing so I am unsure if that was fixed Review collected by and hosted on G2.com.