
With Praxedo, we moved from paper forms and manual controls in Excel to real-time digital reports and access to the history of each client's machine interventions (even in the field). It has allowed us to evolve in the way we manage services and better understand our clients' equipment. We also have more information to measure workshop productivity, and real-time digital reports allow us to share task details with clients and track each intervention; this surprises operators, administrators, and machine owners. Additionally, it gives us the opportunity to approach decision-makers and generate more trust as they see the professionalism of our activities. The initial setup was very simple thanks to the support. Review collected by and hosted on G2.com.
I would like Praxedo to include multi-currency in the resource allocation catalogs and for the locations to be dynamic, instead of being associated with a machine. In our business, machines change location, so I have to constantly create or modify locations; if I don't update them, I might send the team to the wrong location or it could generate an incorrect route. Review collected by and hosted on G2.com.