![Marcia G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marcia G.") MG Marcia G. Dentist Health, Wellness and Fitness Small-Business (50 or fewer emp.) 10/14/2025 "Practice by Numbers: Seamless Integration and Streamlined Workflow for Our Practice" 5/5 What do you like best about Practice by Numbers? We've been happy with Practice by Numbers since day one! We use the Grow package, and it’s been a game-changer for our practice. The automated text messages, reminders, and billing features have streamlined our workflow. Patients receive payment requests automatically, which keeps things smooth and efficient. The system syncs perfectly with Eaglesoft, making everything from scheduling to billing seamless. The digital forms are fantastic—especially the review and update option. Our patients love that they can simply update their existing info instead of starting from scratch every year. With our old system, they had to fill out blank forms annually, and it was a frequent complaint. The online scheduling feature is another favorite—patients can book anytime, which adds real convenience. We also love the Practice by Numbers VOIP phone system. The voice quality—both from the physical phones and the mobile app—is excellent, and the features make managing calls and communication incredibly easy. The analytics dashboard is another standout. It gives us clear, actionable insights into our revenue cycle management, accounts receivable, and claims. It’s helped us stay on top of our financials and make smarter decisions. And whenever we need support, the team is responsive and helpful—they always get back to us right away. Practice by Numbers has truly streamlined our operations and elevated the patient experience. Highly recommend! Review collected by and hosted on G2.com. What do you dislike about Practice by Numbers? We’ve had a great experience with Practice by Numbers overall, but if we had to point out one area for improvement, it would be the availability of call transcription. It would be wonderful if basic features like call transcription were included in the Grow package, rather than requiring an upgrade. We also hope voicemail transcription will be added in the future—it’s a feature that would really enhance communication and follow-up. That said, the platform continues to evolve, and we appreciate how responsive the team is to feedback. Looking forward to seeing what’s next! Review collected by and hosted on G2.com. What problems is Practice by Numbers solving and how is that benefiting you? Practice by Numbers has solved several key challenges for our practice, especially around communication and follow-up. The automation features are incredibly helpful—when a patient cancels an appointment, the system automatically sends a follow-up text and email, reminding them to reschedule and keeping their care on track. We also love the automated responses when the office misses a call or when patients reach out after hours. They immediately receive a message letting them know they can book online or contact us via email. This has helped us retain potential new patients and maintain strong communication with existing ones. The task management tools are another major benefit. We can easily track and follow up on canceled appointments, pending treatment, and recall reminders. It keeps our team organized and ensures no patient slips through the cracks. Overall, the automation has streamlined our workflow, improved retention, and strengthened patient relationships. It’s made a real difference in how we operate day to day. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic Review from User Profile See what 104 reviewers think of Practice by Numbers 4.9 out of 5 · Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/practice-by-numbers/reviews)