G2

Willie S.

PowerSchool Manager

Mid-Market (51-1000 emp.)

12/16/2021

"An Invaluable Tool To Prepare Students For College"

5/5

What do you like best about PowerSchool Naviance CCLR?

The whole system is very straightforward to utilize, and support is always on top of whatever we need. It is extremely rare that we don't have a resolution within a few days (for complex issues) if it isn't solved within the same day. Review collected by and hosted on G2.com.

What do you dislike about PowerSchool Naviance CCLR?

We had some growing pains in trying to implement a way to create/link parent accounts to their student accounts automatically. However, it is my understanding that with the recent acquisition by PowerSchool, this process will now be streamlined, and parents will be able to access Naviance directly from their PowerSchool Parent Portal in an upcoming release. Additionally, over time the overnight automated sync process with PowerSchool has left a bit to be desired and we had to frequently tweak the parameters of our exported file in order to ensure that we had all of the data that we were expecting. Within the past few years, Naviance changed their password requirements and as a result we were no longer able to utilize our student PowerSchool login information as the passwords were shorter than the new minimum required length that was implemented. However, in configuring a Google single sign-on instead all of those problems went away as students can now just use their district Google credentials to log with the convenient one-click method as long as they are actively logged into their Google account. Overall, due to the amazing staff at Naviance, even the complaints we have aren't really complaints since they regularly take care of all of our concerns. Review collected by and hosted on G2.com.

Recommendations to others considering PowerSchool Naviance CCLR:

If you are considering whether Naviance would be a good fit for your district, I would suggest checking with other districts in your area to verify whether any of them are using it. Naviance support itself is great, but nothing beats hearing things from actual users who may be able to explain things in a better way since they are utilizing the software in the same way that you would be. Review collected by and hosted on G2.com.

What problems is PowerSchool Naviance CCLR solving and how is that benefiting you?

We previously didn't have an easy way to manage our alumni information, and frequently what we ended up doing was just putting together reports using a bunch of data from our SIS, but we recently began implementing Naviance's Alumni Tracker in order to simplify this process and enable us to spend more time productively rather than trying to cobble together information from our SIS and other sources, which obviously was previously a very inefficient process. Review collected by and hosted on G2.com.