G2

Verified User in Writing and Editing

Small-Business (50 or fewer emp.)

12/29/2022

"Love this product, used for personal needs and at a previous business"

5/5

What do you like best about PostScanMail?

The service is reliable and quick. I also loved the option to digitally archive images of the items sent for future reference, without creating clutter in the office or a visit to the scanner myself.

When I used to work at a coworking space, we used to open and scan peoples' mail for them upon request. It was a huge hassle, not to mention a liability- but we had so many requests for the service, that we felt obligated to offer it. Once we learned about PostScan Mail, we stopped and would instead refer this service. It saved our front desk staff a lot of time and our clients were generally happy to have a recommended option. Review collected by and hosted on G2.com.

What do you dislike about PostScanMail?

I'm not sure how the pricing compares to other services but it did increase in recent years. I would also say that their app is not GREAT- truthfully it's not too bad, but I tended to use the web version for a better experience. Review collected by and hosted on G2.com.

What problems is PostScanMail solving and how is that benefiting you?

The biggest benefit for my small, remote business was that I did not have to be physically present to check the mail, or chase down (and keep track of) checks and invoices from clients- yes, even with digital payments, many people still send checks by mail. It helped me stay organized, which improved our customer experience overall. Review collected by and hosted on G2.com.