G2

Verified User in Transportation/Trucking/Railroad

Small-Business (50 or fewer emp.)

5/22/2026

"Intuitive, Modern TMS That Keeps Getting Better"

5/5

What do you like best about PortPro?

It’s intuitive and has a much more modern look and feel than other TMS I’ve used in the past. I also appreciate that the team is constantly working on new features and improvements, which makes the product feel like it keeps getting better over time. Review collected by and hosted on G2.com.

What do you dislike about PortPro?

Although we usually receive a quick response or acknowledgement when we email support about an issue, it can still take quite a while before we get a real answer or an actual fix. Our CP tracking has been down for months, and when we follow up, we’re only told they’re working on it, without any additional details or explanation. Review collected by and hosted on G2.com.

What problems is PortPro solving and how is that benefiting you?

Numerous filters and tags make it quick and easy to sort through and highlight crucial information like LFDs, per diem dates, etc. Each user can customize their boards to match their needs and preferences, so nothing gets missed. Automatic tracking at the terminals has been a game changer for us, and the live tracking links we can provide to customers are just as helpful. We do not need as many CSRs as we once did and we handle biggers volumes by being more efficient overall. Review collected by and hosted on G2.com.

Response from Toni Pisano of PortPro

edit

Thank you for your positive feedback! We understand your concerns about the delay in resolving the CP tracking issue and we're doing everything in our power to get it resolved. We will keep you updated. The good thing here - in regards to fixing an issue you email into support - is now through PortPro's internal AI, we are fixing issues in a matter of hours and days. We will continue to get faster and faster on that front over the coming months!