
What I like most about Polar Analytics is the way it brings all of our ecommerce data together and combines it with AI. Once our dashboards were set up correctly, we were able to consolidate data from all of our ecommerce channels in one place and use AI to analyse performance, identify trends and support faster, more informed, data-driven decisions.
The setup and onboarding support was first class, which made the implementation process incredibly smooth, and the ongoing support has continued to be excellent whenever we’ve needed help.
We also didn’t have the budget for some of the more expensive analytics platforms on the market, so Polar represented great value for us. We’re extremely happy we chose it and have since recommended Polar Analytics to a number of other people in the ecommerce industry. Review collected by and hosted on G2.com.
Some aspects of the UI can be frustrating, particularly the size of the viewport for the AI responses. I quite often want to take screenshots to include in presentations etc. But cannot get a clean screenshot that displays the data in one image, it involves multiple horizontal scrolls.
I also find the break in connectors more frequent than I would like. Review collected by and hosted on G2.com.