G2

Sarah C.

Administrative Assistant

Mid-Market (51-1000 emp.)

6/26/2026

"Easy Volunteer Tracking with a Great Admin Dashboard and POINT Help"

5/5

What do you like best about POINT?

It’s easy to keep track of our volunteers as they come in to volunteer. The admin dashboard is nice, and our parent volunteers can also see their volunteer schedule on their phones and track their hours for the year. Review collected by and hosted on G2.com.

What do you dislike about POINT?

There need to be a few additions on the admin side. As an admin, I should be able to easily make changes to an event, adjust a volunteer, and add or hold spots for a volunteer before the event is even posted. For some event roles, we need specific volunteers in certain positions, and right now we have to wait until the event is posted and then quickly go in to reserve those spots. Review collected by and hosted on G2.com.

What problems is POINT solving and how is that benefiting you?

I had an issue with moving contacts. The team was very helpful and even went in manually to move all 375 volunteers into a specific group for the upcoming year. We have a unique situation where volunteers need to re-apply each year to qualify for school volunteer hours, so having an option to reset things annually—so they can be added back into a group each year—would be amazing. Eveytime I have contacted for help the team is very responsive and helpful! Review collected by and hosted on G2.com.

Response from Stephanie Page of POINT

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Thanks for your kind words, Sarah!

Glad the admin dashboard and mobile schedule/hours tracking are working well for your parent volunteers. And I'm happy my team went the extra mile to help move all 375 volunteers into the right group for the year. Being hands-on like that is exactly the kind of support we love to offer.

On reserving spots for specific volunteers before an event is posted, and having an easier way to reset/re-qualify volunteers annually: both are great feedback. We're a feedback driven product, and we've shared your requests directly with our CEO and Head of Product.

Thanks for being a POINT school!